Operations Coordinator
hace 3 días
A professional services coordinator is sought to join Absolute Software's team, managing calendars of technical staff, creating projects, setting up engagements, and handling travel bookings.
Key requirements include scheduling knowledge, experience in a similar role, and strong communication skills.
Responsibilities include maintaining schedules, verifying availability, confirming appointments, sending reminders, rescheduling meetings, managing travel bookings, and keeping stakeholders informed.
Key Accountabilities:
- Maintaining and updating schedules, calendars, and agendas.
- Verifying the availability of internal and external participants for planned meetings.
- Confirming appointments and arranging meeting venues.
- Sending out reminders for scheduled meetings.
- Rescheduling or canceling meetings in a timely manner.
- Managing and confirming travel bookings and arrangements.
- Keeping stakeholders informed of project timelines and associated deadlines.
- Creation of new services projects as customers purchase them.
- Running utilization reports within the project tracking platform.
- Documenting scheduling processes and maintaining detailed records.
- Performing other administrative tasks when required.
Required Skills and Qualifications:
- Proven work experience as a scheduling coordinator or similar role.
- Bachelor's degree in business administration or an industry-related field (preferred).
- Extensive experience with office software, including MS Word, Excel, and Outlook.
- Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
- Experience in managing travel bookings and arrangements.
- Expertise in keeping stakeholders informed of schedule changes and answering queries.
- Ability to coordinate meetings with venue availability.
- Relevant training and/or certifications as a scheduling coordinator.
- Excellent organizational, interpersonal, and communication skills.
What We Offer:
A competitive salary of $65,000 - $80,000 per year, depending on location and experience, plus benefits such as health insurance, retirement plan, and paid time off.
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