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Business Process Finance Manager
hace 2 meses
We are seeking a highly experienced Finance Process Design and Transformation Expert to lead our Global Business Services (GBS) Finance Operations team. As a key member of our organization, you will be responsible for establishing robust GBS capabilities in service design, customer experience, transition, business process management, and Finance operations.
Key Responsibilities- Finance Process Governance: Provide performance insights, manage specifications, and facilitate decision-making aligned with GBS standards. Implement BPM tools and methodologies in accordance with Insulet's guidelines.
- Service Design and Delivery: Design and implement high-quality GBS services by employing robust governance processes to optimize service delivery. Lead initiatives to implement Finance services, establish key performance indicators (KPIs), and integrate customer-centric solutions with IT support.
- Process Excellence: Drive service excellence and continuous improvement in collaboration with Finance GPOs and GBS Finance Operations teams. Collect inputs for improvement activities, prioritize initiatives, and utilize digital tools to enhance operational efficiencies.
- Leadership and Collaboration: Foster partnerships with functional leaders to ensure alignment with GBS strategies and capitalize on industry insights. Develop Process Excellence as a foundational capability, collaborating closely with the Business Transformation and CX team to establish adaptable frameworks for enterprise-wide processes.
- Leadership Experience: Over 5 years of leadership experience in Finance business process design, transformation, and improvement within international GBS, BPO service provider, or consulting environments.
- Finance Expertise: Expertise in Finance process architectures, GPO roles, and SAP-related processes, including proficiency in at least one of Requisition to Pay, Record to Report, and Quote to Cash.
- Consulting Skills: Strong consulting skills, adept at navigating ambiguity, and developing practical, impactful solutions.
- Collaboration and Communication: Collaborative approach, adept at building relationships across IT, service delivery, and other departments, with a focus on team development and fostering a positive organizational culture.
- Language Skills: 100% Fluent English.
