Performance Optimization Specialist

hace 2 meses


Monterrey, Nuevo León, México Blue Yonder A tiempo completo

About Blue Yonder

Blue Yonder is a leading AI-driven global supply chain solutions software product company and one of Glassdoor's "Best Places to Work". We are committed to fostering an inclusive environment and promoting diversity, inclusion, and value equality.

Job Summary

We are seeking a highly skilled Technical Consultant to join our team. As a Technical Consultant, you will be responsible for software configuration and testing with a focus on performance tuning and optimization. You will work with our performance engineering teams to optimize solution performance and establish best practices.

Key Responsibilities

  • Plan and execute end-to-end software tests to validate quality and improve performance for our Blue Yonder products and SaaS-delivered solutions.
  • Lead collaborative efforts across teams to improve customer success, including critical problem analysis, identification of performance bottlenecks, and establishing recommendations on technical design, configuration, and performance best practices.
  • Lead all aspects of performance testing, tuning, and optimization for the Blue Yonder Supply Chain and Executions solutions.
  • Design, develop, and execute performance load tests using JMeter, Groovy, and Python to simulate workloads and measure throughput and response times.
  • Analyze technical and solution architecture and make recommendations to optimize system performance.
  • Provide technical support to implementation teams, including best practice design, environment setup, and configuration.
  • Utilize performance monitoring and profiling tools to detect, isolate, and resolve performance issues.
  • Assist in analysis, redesign, and recommendations to improve application code, database queries, scripts, and integrations.
  • Troubleshoot escalated production issues to assist the Consulting, Cloud, and Support Teams.
  • Act as a liaison to both product development and Consulting/Support/Cloud teams.
  • Provide inputs to PMs/Client partners for developing project plans and ensure delivery consistent with project estimates.

Requirements

  • Initial 1-2 years of technical hands-on experience with either the Blue Yonder products or comparable enterprise, supply chain, or execution software solutions.
  • BS Degree in Computer Science/Software Engineering/Computer Engineering/Mathematics or related fields (or equivalent work experience).
  • Troubleshooting and problem-solving mindset.
  • Quick learner, self-motivated, and result-oriented individual looking for a challenge and able to implement changes and make a positive impact.
  • Knowledge of SaaS architectures (Azure preferred), server and VM fundamentals.
  • Knowledge of Windows and Linux operating systems.
  • Advanced knowledge of Python, Java, Perl, Korn shell, and/or Windows bat/cmd files.
  • Advanced knowledge of database optimization techniques, database tuning, SQL analysis, access patterns, Explain Plans, and Statistics.
  • Basic knowledge of data integration, messaging, and ingestion methods.
  • Experience in performance testing or product benchmarking.
  • Strong understanding of performance concepts, including scalability, throughput, latency, resource utilization, multi-threading, and distributed architectures.
  • Basic knowledge of storage subsystems, including SAN, LVMs, and File Systems.
  • Ability to resolve complex problems with little to no guidance.
  • Ability to manage customer expectations regarding technical issues.
  • Excellent written and verbal communication skills.
  • Willingness to learn new tools, techniques, and approaches to tuning and optimization.
  • Ability to manage your time well and work on multiple projects.
  • Ability to travel on occasion.
  • Prefer profiles with previous SaaS experience and/or Supply Chain, Warehousing, Execution, and/or e-commerce solutions.


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