Bilingual Customer Support Specialist
hace 4 semanas
**Vacante para la empresa HRPV Human Resources Puerto Vallarta**
**This position is ON-SITE.**
**We are seeking a highly skilled and bilingual individual to join our team as a Customer Service Representative.**
**Key Responsibilities:**
• Advanced English proficiency (B2-C2)
• Excellent verbal and written communication skills
• Previous experience in a similar role is preferred
• Familiarity with CRM systems is desirable
• Proficiency in Microsoft Office
**Benefits:**
• Competitive salary of 13,000 MXN to 15,000 MXN after taxes based on your skills and proficiency
• Mexican law benefits (IMSS, paid vacations, Christmas bonus)
• Therapist available for monthly mental health sessions, supporting your well-being
• Performance-based salary increases
• Discount program for cafes, gyms, spas, and more
• Fixed 8-hour shift, Monday to Friday (no campaign work)
• 100% paid training from day one
• Opportunities for growth as HRPV continues expanding
**Requirements:**
• Media Superior education
• Nível Medio experience
• Función departamental: Atención al cliente
• Industria: Servicios Jurídicos / Leyes y Derecho
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