Technical Solutions Expert
hace 4 semanas
Job Summary
As a Technical Solutions Expert at Oracle Hong Kong, you will be the primary point of contact for customers seeking technical support and guidance on Oracle products. This role requires a deep understanding of Oracle products, including Oracle Communications ACME elements such as SBC, SR, OCOM, and SDM. You will work independently to research and develop solutions to customer issues, utilizing your expertise to provide timely and effective support.
Key Responsibilities
- Provide technical support and guidance to customers on Oracle products
- Develop and implement solutions to customer issues
- Collaborate with internal teams to ensure seamless support and resolution
- Stay up-to-date with Oracle product releases and updates
Requirements
- Deep understanding of Oracle products, including Oracle Communications ACME elements
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Fluency in English and Spanish
About Oracle Hong Kong
Oracle Hong Kong is a leading provider of cloud solutions, committed to delivering innovative and effective solutions to our customers. We value diversity and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees.
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