Global Operations Support Coordinator

hace 4 días


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

The Ops Support Specialist role is a vital part of our operations team. As an entry-level position, it requires providing day-to-day operations support, maintaining records and documents, and collaborating with the Operations - Core Team. This role also involves serving as a liaison between operations staff, relationship managers, project managers, custodians, and clients. The objective is to provide operations support in alignment with Citi operations support infrastructure and processes.

  • Resolve complex problems through established procedures and in-depth research.
  • Provide team assistance, including serving as a subject matter expert, leading special projects, and training new hires.
  • Conduct basic analysis and research, as well as workflow management.
  • Support a wide array of products and services.
  • Communicate key information to senior managers and support activities that help mitigate organizational loss or impact.
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Key qualifications for this role include 1-3 years of relevant experience, experience working in a business office or operational environment, proficient computer and math skills, and technical and administrative expertise. A high school diploma or equivalent is also required.

This job description provides a comprehensive overview of the types of work performed. Other job-related duties may be assigned as needed.

Job Family Group: Operations - Core

Job Family: Operations Support

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.



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