Senior Business Intelligence Analyst

hace 4 días

Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo
  • As a Senior Business Intelligence Analyst, you will be responsible for developing business metrics and insights from complex data sets to support product development and business operations in Amazon's Digital Payments and Emerging Markets team.
  • You will work closely with engineers, product managers, and business leaders to produce reports and analyses that help Amazon better serve its payments customers in Mexico.
  • ​To succeed in this role, you must be able to turn ambiguous business questions into clearly defined problems, develop quantifiable metrics, and implement Extract-Transform-Load (ETL) processes to support all data needs across the organization.
  • The Business Intelligence position will involve building complex business intelligence applications using a variety of analytics tools, and working with large complex datasets to derive insights, tune performance, and bring data from disparate data stores.
  • You should have excellent business acumen and communication skills to be able to work with stakeholders to define business requirements and develop business metrics.
  • You will provide guidance and support for Product/Marketing/Project Managers on data-related interests and concerns.

Key Responsibilities:

  • Define requirements for reporting, customer behavior, technical performance metrics, and work with technical teams and product managers to integrate into our development schedules.
  • Identify opportunities to improve metrics and define reports that provide senior stakeholders with clear visibility to business performance.
  • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
  • Develop, implement, and automate processes to collect and manage usage data from multiple sources.
  • Partner with internal and external market research teams to analyze our customers and the competitive environment.
  • Derive insights from customer feedback and usage data and provide input into new product development.

About the Team:

  • Our team is dedicated to supporting new members and building an environment that celebrates knowledge sharing and mentorship.
  • We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
  • We are open to hiring candidates to work out of one of the following locations: Mexico City, DIF, MEX.

Qualifications:

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Finance or related technical field or certificate of completion of studies required.
  • 5+ years of professional background
  • 3+ years of relevant work experience in analytics, data engineering, business intelligence or related field.
  • 3+ years experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports.
  • 3+ years experience with SQL and Excel.

Preferred Qualifications:

  • Graduate degree in business, mathematics, statistics, economics, or other quantitative field.
  • Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams.
  • Both technically deep and business savvy enough to interface with all levels and disciplines within the organization.
  • Strong communication and presentation skills necessary to build effective working relationships and positively influence decision making.
  • Experience with data visualization using Tableau or similar tools.
  • Analytical mindset and ability to see the big picture and persuade others to see the same.
  • Detail-oriented with an aptitude for solving unstructured problems.

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