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Collections Specialist
hace 2 meses
Job Function: Finance
The Role:
We are seeking a highly skilled Collections Specialist to join our team in Mexico City.
Main Responsibilities:
• Follow up with high-value customers on a regular basis to ensure timely payments and resolve any issues that may arise.
• Update credit workbenches and share trackers and dashboards to provide real-time visibility into customer accounts.
• Collaborate with the local finance team to discuss resolutions and make strategic business decisions, fostering productive cross-functional collaboration.
• Maintain effective sales communication by promptly addressing customer issues and ensuring resolution.
• Utilize various dashboards extensively for clear communication within the organization or with external parties.
• Play an integral role in training new team members and providing guidance to analysts to ensure a comprehensive understanding of processes.
• Regularly update Standard Operating Procedures (SOPs) to reflect any changes or improvements in our operational practices.
Requirements:
• Bachelor's degree in Accounting is a must.
• +3 years of experience in the area of pure accounting, inter-company department.
• Experience in monthly accounting closings.
• Accounting records experience.
• English advanced.
Nice to Have:
• FSSC experience.
• Understanding of IFRS.
Soft Skills:
• Adaptation and flexibility.
• Assertive communication.
• Working under pressure.
• Tolerance of frustration.
• Strong character/making things happen.
• Attitude/willingness.
What We Offer:
We provide a comprehensive training program to help you develop your skills and advance your career.
• Higher benefits.
• International projects and multicultural team.
• Mentoring and career development.
• Good office environment: Town Halls, activities organized by the culture team, etc.