Transformation Change Management Expert
hace 7 días
Welcome to Takeda Pharmaceutical, a patient-focused global biopharmaceutical company striving for excellence in the industry. Our commitment to fostering an exceptional people experience drives us to create an inclusive environment where employees are empowered and inspired to use their unique voices and talents.
We are seeking an experienced Transformation Change Management Expert to join our team. This is a great opportunity to make a positive impact on patients' lives every day, including your own.
**Job Purpose:**
Lead the operational implementation of all change management services to deliver an Excellent Experience during times of change. Execute change management and communications activities to support the adoption of new processes and technology to help achieve our Digital ambitions ensuring an exceptional end-user experience.
**Key Accountabilities:**
- Change and communication service delivery to effectively support change and provide an exceptional people experience. Services include (but not limited to): End-to-End change & communications services for digital technology implementations Track change & communications effectiveness through standard KPIs Manage training within DD&T Programs - Training Material, Training Effectiveness, Training Approach, TNA, Curriculum, LMS etc. Identification and mitigation/management of organizational, process, system, and data changes Execution of the defined training approach Where relevant, collaboration with relevant training team members to deliver an exceptional user experience Execution of the defined communications and engagement activities to support adoption Where relevant, collaboration with communications team members to deliver an exceptional user experience Monitor the change based on process data and additional gathered information using data to identify the appropriate measures Guidance and oversight of resources executing activities as required Implement relevant continuous improvement ideas to ensure the effective management of change. (e.g. Lessons learned, user feedback, RCA's etc.) Works with stakeholders to identify and implement improvements within C&C methods As a member of the Change and Communications team support other team activities as needed and participate in OCM community activities to support internal collaboration and capability building All other duties reasonably required of the position
**Requirements:**
- Experience with End-to-End change implementations for small-medium programs with knowledge of operational steps such as CIA, CAP, Communications planning, TNA, Training Curriculum, etc. Leadership skills Vision, strategy, and business alignment People management Communication Influencing others Managing change Decision-making and Autonomy Capacity and authority to make organizational decisions Autonomy in decision-making Complexity of decisions Impact of decisions Problem-solving Interaction The span and nature of one's engagement with others when performing one's job Internal and external relationships Establish relationships with relevant stakeholders relevant to the success of our services Innovation The required level of scientific knowledge Knowledge sharing Innovation and risk-taking Ensure the change & communications practices offer different modalities to support effectiveness Complexity Partner with stakeholders and change & communications team to bring unique and complex organizational and process questions Education, Behavioural Competencies, and Skills Essential Appropriate Bachelor's in related specialization area (e.g. Change Management, Communications, Business Administration) 3 to 7 years of experience in change management in a global setting preferably in an IT function Experience in managing change in a diverse data and digital technology landscape Ability to manage change in a cross-functional organization while being flexible and adaptable to work in ambiguous situations Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences
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