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Security Operations Center Engineer
hace 2 meses
We are seeking a highly skilled Security Operations Center Engineer to join our team at F5. As a key member of our Global SOC team, you will be responsible for managing cloud-based security systems on behalf of our clients, providing real-time protection, detection, mitigation, and resolution of security events.
As a Security Operations Center Engineer, you will partner collaboratively with seasoned engineers to keep our customers safe and stop attackers cold, around the clock. You will be responsible for taking proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers.
Key Responsibilities:
- Provide proactive and real-time guidance to customers on security protocols and defensive security response.
- Document actions taken in incident management systems, knowledge base, or ticketing systems as required.
- Establish yourself as a trusted security advisor internally and externally.
- Assist clients with onboarding and provisioning.
- Engage and support cross-functional teams.
- Appropriately manage time and customer issues based on issue severity and business needs.
- Collaborate with Product Management and Development on requirements and product release activities.
- Identify, define, and implement process and procedure improvements.
- Ensure documented processes and procedures are relevant and up to date.
Requirements:
- 0-2 years' experience administering Web Application Firewalls.
- Must be able to communicate technical and operational details fluently in English (written and oral).
- Skilled understanding and experience with HTTP and web application security (school project experience counts).
- Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging RFC compliance.
- Excellent customer service skills.
- Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail.
What We Offer
As a Security Operations Center Engineer at F5, you will have the opportunity to work with some of the finest Security Engineers in the world, leveraging the best security products available, defending against attacks in real-time, analyzing industry trends, and innovating new protections against a variety of evolving threats and vulnerabilities.
We offer a dynamic, challenging, security-oriented operations environment where you will have the opportunity to excel and continually learn and grow. If you are passionate about information security, enjoy solving problems, and sharing knowledge with others, we encourage you to apply for this exciting opportunity.
Work Environment
This role is located in Guadalajara and requires 2-3 days per week office attendance. You will be working in an Operations Center environment, utilizing a computer, communicating over the telephone, and reading digital material. This role may be required to work outside of core business hours, including early morning, late evening, overnight, weekends, and holidays. May be required to travel (5%), including possible international travel.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
