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Operations Manager
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About the Role:
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a highly skilled and experienced Operations Manager to join our team in Veracruz, Mexico. As an Operations Manager, you will be responsible for leading a team of Process Assistants and Delivery Service Providers in the day-to-day management of the delivery station.
Key Responsibilities:
- Review operational forecasts and determine productivity requirements for sort operations, manage a team group to meet all building's goals.
- Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
- Ensure a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
- Help in daily operations: receive, scan, lift and move shipments up to 25 kgs. Each route shipments within the AMZL coverage area. Support and assign job duties to process assistants.
- Track & monitor sorting operation and driver's dispatch. Continual standing and/or walking an average of 5 miles daily.
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.
Requirements:
- Completed bachelor degree.
- Fluency in English.
- Solid understanding in Lean manufacturing processes.
