Customer Service Representative for Tres R in Tijuana

hace 1 semana


Tijuana, Baja California, México Tres R A tiempo completo
Job Description:

Tres R is seeking a highly skilled Customer Service Representative to join our team in Tijuana. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and generating leads to drive sales.

About the Role:

We are looking for an individual with excellent communication skills, both in English and Spanish, who can work effectively in a fast-paced environment. The ideal candidate will have prior experience in call centers, telesales, or customer service roles.

The successful candidate will have strong problem-solving skills, the ability to work under pressure, and a positive attitude towards helping others.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Generate leads and potential prospects to drive sales
  • Meet and exceed sales targets and performance metrics
Requirements:

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • Prior experience in call centers, telesales, or customer service roles
  • Excellent communication skills in English and Spanish
  • Strong problem-solving skills and ability to work under pressure
  • A positive attitude towards helping others
What We Offer:

We offer a competitive salary of $10,000 - $26,500 per month, depending on experience, as well as a range of benefits including:

  • Weekly pay and productivity bonuses
  • Free training program with a $3,000 bonus upon completion
  • Legally-mandated benefits
  • Vacation and vacation premiums
  • Savings fund and voluntary savings plan
  • Health services institution (IMSS)
  • Federal housing credit program INFONAVIT/FONACOT
  • Rewards and recognition program
  • Road to growth opportunities within the company
  • Employee discounts for tuition with local universities
  • Employee discounts with participating local businesses


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