Customer Service Representative for Tres R in Tijuana
hace 1 semana
Tres R is seeking a highly skilled Customer Service Representative to join our team in Tijuana. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and generating leads to drive sales.
About the Role:We are looking for an individual with excellent communication skills, both in English and Spanish, who can work effectively in a fast-paced environment. The ideal candidate will have prior experience in call centers, telesales, or customer service roles.
The successful candidate will have strong problem-solving skills, the ability to work under pressure, and a positive attitude towards helping others.
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Generate leads and potential prospects to drive sales
- Meet and exceed sales targets and performance metrics
To be considered for this role, you must have:
- A high school diploma or equivalent
- Prior experience in call centers, telesales, or customer service roles
- Excellent communication skills in English and Spanish
- Strong problem-solving skills and ability to work under pressure
- A positive attitude towards helping others
We offer a competitive salary of $10,000 - $26,500 per month, depending on experience, as well as a range of benefits including:
- Weekly pay and productivity bonuses
- Free training program with a $3,000 bonus upon completion
- Legally-mandated benefits
- Vacation and vacation premiums
- Savings fund and voluntary savings plan
- Health services institution (IMSS)
- Federal housing credit program INFONAVIT/FONACOT
- Rewards and recognition program
- Road to growth opportunities within the company
- Employee discounts for tuition with local universities
- Employee discounts with participating local businesses
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