We are seeking an EPRM Specialist to join our team at Yellowbrick Consultation & Treatment Center. As an EPRM Specialist, you will play a critical role in providing quality support and expertise to our stakeholders on EPRM related topics and queries.

• Resolve Queries: Directly resolve queries on system use where explanation or clarification is required.
• Collaborate with Teams: Interact directly with requesters and IT Support Teams when further information is required to resolve an issue.
• Process Expertise: Act as a cross-divisional key contact for all questions around EPRM process.
• Reporting and Analytics: Prepare ad-hoc and routine EPRM reports to support global and organization's requirements.
• Training and Development: Possess a good knowledge of the system, risk management environment, and support the processes that involve EPRM. Perform training facilitation/delivery to relevant stakeholders in local language when needed.
• Education and Skills: University Degree, English (written and spoken) 2nd language a plus (Portuguese language preferred), SAP/SNOW knowledge, Advanced Microsoft Office skills, Data Analytics, Root Cause Analysis and Problem-Solving, Time Management, Cross Cultural Experience, Good communication skills and analytical proficiencies, Customer service orientation, professional demeanor, reliable, Adaptability.

Why Join Us: At Yellowbrick Consultation & Treatment Center, we are committed to helping people with disease and their families. We are a community of smart, passionate people who collaborate, support, and inspire each other to achieve breakthroughs that change patients' lives.

• Full-time Employment: We offer full-time employment with a regular schedule.
• Accessibility and Accommodation: We are committed to working with and providing reasonable accommodation to individuals with disabilities.