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Resort Front Desk Agent

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Role SummaryThis position, Resort Front Desk Agent, plays a critical role in the success of our resort's operations. The successful candidate will be responsible for managing front desk operations, including check-in, check-out, and room assignments. They will also handle guest inquiries, resolve issues promptly, and collaborate with various departments to ensure seamless guest experiences.

Main Responsibilities
1. Manage Front Desk Operations
2. Handle Guest Inquiries and Resolve Issues
3. Collaborate with Other Departments
4. Maintain Accurate Records and Reports
5. Ensure Guest Satisfaction and Loyalty

Key Requirements
1. Excellent Communication and Customer Service Skills
2. Ability to Work in a Fast-Paced Environment
3. Strong Problem-Solving and Adaptability
4. Commitment to Providing Exceptional Guest Experiences
5. Compliance with Quality Assurance Standards

About Marriott International
We value diversity and inclusivity in our workplace and strive to create an environment where everyone feels welcome and supported. Join us in delivering exceptional guest experiences and contributing to our continued success.