Global Collections Specialist
hace 1 semana
Company Overview
A.P. Moller-Maersk is an integrated logistics company that connects and simplifies its customers' supply chains. With a presence in 130 countries and over 70,000 employees, we strive to be a true integrator of container logistics.
Salary
We offer a competitive compensation package, with an estimated annual salary ranging from $60,000 to $80,000, depending on experience and location. Benefits include a comprehensive health insurance plan, retirement savings plan, and paid time off.
Job Description
As a Global Collections Specialist, you will play a crucial role in managing our collections process, working closely with internal teams to ensure timely resolution of customer queries and issues. Your responsibilities will include:
- Managing collections for our internal customers, including countries, clusters, and business units.
- Performing customer-trends analysis, required payments, and disputes resolution.
- Aligning processes with internal teams to ensure efficient and effective collections management.
Required Skills and Qualifications
To succeed in this role, you will need:
- At least 2 years of experience in B2B collections and/or order-to-cash processes.
- Previous experience in sales or customer service in call centers and/or as BPO is preferred.
- English language proficiency (oral and written): Advanced (required).
- Academic background in Finance, Accounting, or commercial degrees.
- Proficient in MS Excel.
- SAP experience is highly preferred.
Benefits
We value diversity and inclusion, offering equal opportunities to all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are committed to creating a work environment where every employee feels valued and respected.
Why Join Us?
At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center in Asia has partnered with the Americas region to create a new GSC hub in Mexico City, Mexico, and a dedicated GSC satellite center in Santos, Brazil. These new locations enable us to enhance our customer experience, facilitate multi-lingual and scalable talent availability, and standardize processes to support growing customer needs. As a Global Collections Specialist, you will have the opportunity to understand the overall shipping industry and contribute to our mission of connecting and simplifying supply chains.
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