Global Collections Specialist

hace 1 semana


Ciudad de México, Ciudad de México Maersk A tiempo completo

Company Overview

A.P. Moller-Maersk is an integrated logistics company that connects and simplifies its customers' supply chains. With a presence in 130 countries and over 70,000 employees, we strive to be a true integrator of container logistics.

Salary

We offer a competitive compensation package, with an estimated annual salary ranging from $60,000 to $80,000, depending on experience and location. Benefits include a comprehensive health insurance plan, retirement savings plan, and paid time off.

Job Description

As a Global Collections Specialist, you will play a crucial role in managing our collections process, working closely with internal teams to ensure timely resolution of customer queries and issues. Your responsibilities will include:

  • Managing collections for our internal customers, including countries, clusters, and business units.
  • Performing customer-trends analysis, required payments, and disputes resolution.
  • Aligning processes with internal teams to ensure efficient and effective collections management.

Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 2 years of experience in B2B collections and/or order-to-cash processes.
  • Previous experience in sales or customer service in call centers and/or as BPO is preferred.
  • English language proficiency (oral and written): Advanced (required).
  • Academic background in Finance, Accounting, or commercial degrees.
  • Proficient in MS Excel.
  • SAP experience is highly preferred.

Benefits

We value diversity and inclusion, offering equal opportunities to all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are committed to creating a work environment where every employee feels valued and respected.

Why Join Us?

At Maersk, we're not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center in Asia has partnered with the Americas region to create a new GSC hub in Mexico City, Mexico, and a dedicated GSC satellite center in Santos, Brazil. These new locations enable us to enhance our customer experience, facilitate multi-lingual and scalable talent availability, and standardize processes to support growing customer needs. As a Global Collections Specialist, you will have the opportunity to understand the overall shipping industry and contribute to our mission of connecting and simplifying supply chains.


  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections SpecialistAbout the Role:American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing premium receivables, resolving customer service issues, and collaborating with internal stakeholders to drive...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections SpecialistAbout the Role:American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing our collections processes, ensuring timely and accurate payment allocation, and providing exceptional...


  • Ciudad de México, Ciudad de México Aig A tiempo completo

    **About the Role**:American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing premium receivables, providing exceptional customer service, and collaborating with internal stakeholders to drive business...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections Operations SpecialistAbout the role:American International Group, Inc. (AIG) is a leading global insurance organization. As a Collections Operations Specialist, you will be an integral part of our team, responsible for managing collections processes, including registering payments to the right policies via semi-automated or manual methods. You...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections Specialist RoleAIG is a leading global insurance organization, and we're seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing premium receivables, providing customer service, and resolving situations presented by producers, insured, and internal clients.Key...

  • Collections Specialist

    hace 3 días


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Collections Specialist to join our team at SGS. This is an excellent opportunity for individuals who are passionate about credit control and customer service.


  • Ciudad de México, Ciudad de México Logitech A tiempo completo

    Job DescriptionThis role requires a highly motivated individual to join our Global Collections team in Mexico. The ideal candidate should be a self-starter with excellent interpersonal, organizational, and analytical skills.The main responsibility of this position is to ensure the completeness of invoicing (CFDI) and other customer specific requirements...


  • Ciudad de México, Ciudad de México Maersk A tiempo completo

    About UsAt Maersk, we're committed to being a true integrator of container logistics, connecting and simplifying our customers' supply chain.We're not afraid to drive change or reinvent ourselves. Our Global Service Center (GSC) in Asia has partnered with the Americas region to create a new GSC hub in Mexico City, Mexico, and a dedicated GSC satellite center...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Epson America, Inc. A tiempo completo

    Key ResponsibilitiesThe Collections Specialist will be responsible for managing the accounts receivable process, ensuring timely recovery of payments, and maintaining accurate records. This role requires strong communication and analytical skills to resolve customer inquiries and negotiate payment plans.Key Accountabilities:Monitor and manage customer...


  • Ciudad de México, Ciudad de México dbschenker A tiempo completo

    Key ResponsibilitiesAs a Senior Credit and Collections Specialist at DB Schenker, you will be responsible for managing all levels of portfolio complexity, ensuring timely collections of company receivables, and communicating with customers to resolve disputes and escalations.Key RequirementsTo succeed in this role, you will need a minimum of 2 years of B2B...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Logitech A tiempo completo

    Job SummaryLogitech is seeking a highly motivated Collections Specialist to join our Global Collections team based in Mexico. The ideal candidate will have excellent interpersonal, organizational, and analytical skills, with a strong ability to drive results in a fast-paced environment.Key ResponsibilitiesEnsure completeness of invoicing (CFDI) and other...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job DescriptionAs a Collections Specialist at SGS, you will be responsible for managing customer relationships and ensuring timely payment of receivables. Your key responsibilities will include:Contacting customers to collect outstanding balances and resolving any disputes that may arise.Documenting customer interactions and maintaining accurate records of...

  • Collections Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

    Sequoia Connect Job DescriptionWe are currently searching for a Collections Specialist who will be responsible for following defined processes and suggesting improvements. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with team members.Key Responsibilities:Analyze...


  • Ciudad de México, Ciudad de México Maersk A tiempo completo

    Unlock a world of possibilities as a Finance Collections Specialist at Maersk, where innovation meets logistics.We have a vision to connect and simplify our customers' supply chains. As part of our team, you'll play a crucial role in achieving this goal by managing collections for our internal customers, performing customer-trends analysis, and resolving...


  • Ciudad de México, Ciudad de México Aig A tiempo completo

    Unlock a World of Opportunities with AIGAmerican International Group, Inc. (AIG) is a leading global insurance organization with a rich 100-year history of delivering innovative solutions to customers worldwide. Our diverse range of property casualty insurance, life insurance, retirement solutions, and other financial services empowers individuals and...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job SummaryAs a Collections Specialist at SGS, you will be responsible for collecting receivables from customers, documenting customer contact notes, and maintaining accurate records of customer payment status. You will also perform customer account reconciliations, review and send periodic customer statements, and provide feedback to the AR team on bad...


  • Ciudad de México, Ciudad de México dbschenker A tiempo completo

    Job DescriptionAt DB Schenker, we are seeking a highly skilled Cash Management Professional - Collections Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to our global logistics network and help shape the future of our company.About the RoleThe successful candidate will be responsible for achieving...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections Supervisor Job OverviewAmerican International Group, Inc. (AIG) is a leading global insurance organization with 100 years of experience providing diverse financial services to customers worldwide.Our General Insurance division offers a range of commercial and personal insurance products through a multichannel distribution network.We're currently...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs a Financial Collections Specialist at 332 Discovery Networks Mexico S. de R.L. de C.V., you will play a critical role in ensuring timely and accurate cash collections, maintaining customer relationships, and driving business growth.The ideal candidate will have 3-5 years of experience in account receivables reconciliations/collections, with...


  • Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    Job Description:At Warner Bros. Discovery, we're looking for a skilled Cash Collections Specialist to join our team. In this role, you'll be responsible for managing assigned portfolios, resolving variances, and compiling a list of necessary adjustments with backup documentation. You'll also support collections processes to help meet or exceed established...