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Platform Administrator

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Chubb is seeking a highly skilled Platform Administrator - ServiceNow Specialist to provide support to a wide variety of technically oriented processes within the Chubb ServiceNow environment.

The ideal candidate will have a minimum of ten years' experience working in IT, five years of software platform administration experience, the ability to collaborate with diverse stakeholders across our enterprise, and familiarity with the ServiceNow platform.

This role will involve administration and testing across the ServiceNow Platform, collaborating with various teams and business stakeholders to understand business requirements and propose technical solutions, and participating in strategic project planning that improves operational efficiency across Global Technology Professional Services and Engineering departments.

The successful candidate will have excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience, scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages), and the ability to configure flows and workflows.

Additionally, the candidate will be able to demonstrate the ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA.

The ideal candidate will thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles, as well as the ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks.

This is a great opportunity for a skilled ServiceNow Administrator to join our team and contribute to the success of Chubb's Global Technology Process Engineering Team.