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IT Service Desk Analyst
hace 3 semanas
As a member of our team, you'll be part of a dynamic and passionate group of professionals who are dedicated to delivering exceptional customer service. Our IT Service Desk Analysts play a critical role in ensuring that our customers receive timely and effective support for their technical needs.
If you're a motivated individual with a strong background in IT, we encourage you to apply. We offer a comprehensive benefits package, including savings, pantry vouchers, and a quarterly bonus.
About the Role:
- Provide technical support and troubleshooting for end-users
- Troubleshoot Windows 10 issues and basic networking problems
- Administer Active Directory and respond to network and server alerts
Requirements:
- Advanced English skills (oral and written)
- Experience supporting VPN clients and Office 365
- Basic understanding of SharePoint and multi-function printers
