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Quality Assurance Lead

hace 2 meses

Xico, México Citi A tiempo completo

Job Summary

Citi is seeking a highly skilled Quality Assurance Lead to join our team. As a Quality Assurance Lead, you will be responsible for the day-to-day management of executing to milestones and budget on one or more Test projects.

Key Responsibilities

  • Manage Testing team/s with respect to on-time and proper execution of tasks, internal trainings, control and reporting to Senior Management.
  • Execute on all people leadership functions, managing absence and holiday leave, remuneration, etc.
  • Drive continuous improvement and project implementation for the team and whole unit.
  • Ensure cohesion between different internal functions and teams.
  • Drive the ongoing development, growth, and stability of the organization.
  • Day-to-day leadership, management, and support of Testing project/s.
  • Active management through goals, key performance, and quality indicators with a view of improving overall quality and timeliness of Testing delivery.
  • Capacity management and dynamic prioritization of resources.
  • Building and maintenance of strong client relationships that enforces the quality of the Citi service.
  • Building effective relationships with production/BAU Front End, Middle Office, and Back End Systems globally, enabling high-quality and timely delivery of projects and ensuring BAU satisfaction from delivered initiatives.
  • Provide functional test analysis, planning, design, execution, and reporting for testing assignments.
  • Estimation and Milestone planning for the project and provide estimates for the UAT.
  • Ensure the deliverables are managed within the defined timelines.
  • Highlight Risk and issues at management level.
  • Extensive liaison and direct contact with a diverse range of business and technology functions, both within the bank and with key vendors.
  • Prepare where required: Test Strategy, Test Plan, Test Cases, Test Scripts, Test Data, Test Coverage analysis for a given testing assignment.
  • Work closely with the stakeholders or other groups in preparation and execution of the planned functional testing.
  • Play a lead role in the analysis and reporting of test results, working closely with business, technology, and support areas to investigate and interpret test findings.
  • Assist in the reception and quality assurance of the business requirements, solution design, and business process documents individual projects.
  • Develop and extend collaborative working relationships with clients, technology suppliers, and operational support areas in order to quickly understand requirements, resolve problems/issues, suggest solutions, and identify areas for service improvement.
  • As a member of the Test Work stream, participate in peer reviews of Test Approaches, Test Plans, Test Conditions, and Test Scripts as well as contributing to the on-going development of test strategy and policy within the Testing Programme.
  • Track the schedule and testing progress and be accountable for the tasks and releases.
  • Manage the client meetings and defect calls independently.

Requirements

  • Minimum 8-10 years of experience in leading multiple high-priority complex testing projects.
  • Detailed practical experience of the use of JIRA, Zephyr, and Automation tools like Selenium, Python.
  • Must possess sound knowledge on Trade and Treasury Services Systems.
  • Exposure to global client and understanding of global work culture.
  • Excellent written and spoken communication skills.
  • Strong analytical skills, detail orientation, and service commitment.
  • Ability to handle pressure, work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.
  • Innovative approach to work and continuously identifies and implements process improvements.
  • Excellent project and time management skills.
  • Strong organizational, networking, and managerial skills.
  • Ability to influence change at different levels of the organization.
  • Knowledge of Agile and Waterfall delivery frameworks.

Education

Bachelor's/University degree, Master's degree preferred