Server-Inroom Dining Specialist

hace 1 mes

Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a skilled Server-Inroom Dining professional to join our team at Marriott International, Inc. As a Server-Inroom Dining, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to the type of event and service standards.
  • Answer questions about menu selections and communicate with the kitchen regarding menu questions, wait times, and product availability.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain the cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items and turning off lights.
  • Present a physical and accurate check to the guest and process payment.
Requirements
  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

We are an equal opportunity employer and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Marriott International, we are committed to creating experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.

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