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Telecom Technician Level 1

hace 2 meses

Tijuana, Baja California, México Buscojobs México A tiempo completo

About Buscojobs México

We are a leading call center company in the insurance industry, providing services to various brands.

Job Summary

We are seeking a highly skilled Telecom Technician Level 1 to join our team. The ideal candidate will have a strong background in telecommunications, computer science, or a related field, with advanced English language skills and proficiency in Microsoft Office.

Key Responsibilities

  • Provide technical support and assistance to customers via phone, email, or in-person.
  • Install, configure, and maintain telecommunications equipment and systems.
  • Troubleshoot and resolve technical issues related to networking, structured cabling, and VoIP.
  • Collaborate with the team to ensure seamless service delivery and high customer satisfaction.

Requirements

  • Bachelor's degree in Telecommunications, Computer Science, or a related field.
  • Advanced English language skills (written and spoken).
  • Proficient use of Microsoft Office.
  • Knowledge of networking, structured cabling, and VoIP.
  • 1+ years of experience in Helpdesk or Telecom support.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.