Operational Leadership Manager

hace 7 días


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we are seeking a highly skilled Operational Leadership Manager to lead and develop a team of Amazon Associates in a distribution warehouse environment.

The successful candidate will be responsible for motivating, mentoring, and coaching their team to ensure the highest levels of safety, quality, attendance performance, and engagement are maintained during each shift. This role is ideal for a dynamic and organized self-starter who wants to continue defining the future of online retail.

Job Responsibilities:

  • Lead, manage, and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Requirements:

  • Able to work weekends, holidays, and/or overnight shifts
  • Able to work overtime both in peak season and as needed
  • 1+ years of performance metrics, process improvement or lean techniques experience

Estimated Salary: $40,000 - $60,000 per year (based on location and experience)

This is a great opportunity for someone who wants to invest in others and develop a people-focused leadership style while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.



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