DC Systems Engineer

hace 4 días


Monterrey, Nuevo León, México Sequoia Connect A tiempo completo

Job Title: DC Systems Engineer

About the Role:

We are seeking a highly skilled DC Systems Engineer to join our team at Sequoia Connect. As a key member of our production support team, you will be responsible for providing top-notch support within a collaborative environment.

Key Responsibilities:

  • Manage incidents and triage issues effectively
  • Utilize Control-M for job scheduling and monitoring
  • Work with Unix environments and Oracle SQL to resolve technical issues
  • Ensure excellent communication with the team and stakeholders

Requirements:

  • Experience in a production support role
  • Strong knowledge of Unix and Oracle SQL
  • Proficiency in Incident Management and problem-solving
  • Familiarity with Control-M for job control and scheduling
  • Excellent communication skills

Language Skills:

  • Advanced Oral English
  • Native Spanish

Location: Hybrid (Monterrey or Saltillo)

About Sequoia Connect:

Sequoia Connect is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. We are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our Digital Offerings:

Our Digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage.

Our Vision:

We are on a journey of metamorphosing the experiences of the customer's customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything, Cloudify Everything, Transform Customer Experiences.

Our Disruption:

Powering our complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing our business.

Our Culture:

The digitally empowered workforce of Sequoia Connect represents various nationalities, comprising 19,833 employees, and lives the company's philosophy of 'customer success, first and always'. We reported a 2020 global revenue of USD $845.04 Mn.


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