Clinical Operations Manager

hace 7 días


San Antonio Texas, Guanajuato, México TSAOG Orthopaedics A tiempo completo

Company Overview

TSAOG Orthopaedics is a renowned, multi-specialty physician group dedicated to providing exceptional orthopedic services in San Antonio, TX and surrounding areas.

We take pride in our commitment to community outreach through our Light Charity program, fostering a culture that values Respect, Communication, Accountability, Dependability, and Compassion.

About the Job

We seek an ambitious Clinical Coordinator to join our team. As a key member of our care team model, you will provide personal responsibility for delivering exceptional patient care experiences, promoting healing and recovery while demonstrating a high level of attention to detail and compassion.

The successful candidate will have clinical knowledge, EMR experience, and strong communication skills to interact with administrative and clinical staff, ensuring maximum resource utilization and efficient service delivery.

Key Responsibilities

  • Oversee day-to-day clinic activities to minimize patient wait times and ensure smooth clinic operations.
  • Assist physicians in scheduling patients for surgery, advising on pre-surgical requirements, and maintaining surgical schedules.
  • Coordinate patient testing and follow-up appointments, documenting phone calls and prescription refills.
  • Manage clinical risk issues, monitor average patient wait times, and make recommendations for improvement.
  • Analyze and resolve scheduling conflicts, address concerns, and escalate issues to Clinic Managers as needed.
  • Ensure regulatory compliance and maintain open lines of communication with the team.

Requirements

  • Nationally Registered Medical Assistant Certification (obtained within 6 months of hire).
  • Minimum two years' clinical experience with supervisory responsibility and strong communication skills.
  • Familiarity with automated practice management systems (e.g., Athena) and health insurance requirements.
  • Ability to multitask, work in a fast-paced environment, and demonstrate team cooperation.

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