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Cybersecurity Operations Center Specialist

hace 2 meses


Xico, México Kyndryl Mexico S. De R.L. De C.V. A tiempo completo

About Kyndryl Mexico S. De R.L. De C.V.

Kyndryl Mexico S. De R.L. De C.V. is a leading provider of information technology services and solutions. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.

Why Work at Kyndryl Mexico S. De R.L. De C.V.?

We are a company that thinks and acts like a start-up, always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in our employees, providing learning, training, and career development opportunities, as well as flexible working practices and stellar benefits that help them grow and progress long-term.

Your Role and Responsibilities

As a Cybersecurity Operations Center Specialist, you will serve as a Tier 3 level for complex technical and procedural escalations, providing technical lead support to tier 2 and 1 SOC analysts. You will be responsible for the development and execution of incident response plans for escalated response processes, proactively identifying indicators of compromise and generating and executing incident response plans upon detection.

Key Responsibilities:

  • Provide technical lead support to tier 2 and 1 SOC analysts
  • Develop and execute incident response plans for escalated response processes
  • Proactively identify indicators of compromise and generate and execute incident response plans
  • Provide incident remediation and prevention documentation
  • Identify and resolve complex issues in customer environments
  • Develop resolution and implementation plans
  • Work in collaboration with other security and company departments to help identify and resolve chronic issues
  • Research, analyze, and identify potential vulnerabilities and security deficiencies
  • Initiate escalation procedures to counteract potential threats and vulnerabilities
  • Conduct security training, new hire training, and network impact reviews
  • Coordinate repair and maintenance of security systems with security integrators
  • Liaise directly with third-party vendors and suppliers
  • Develop, document, and maintain incident response processes, procedures, workflows, and playbooks
  • Tune and maintain security tools to reduce false positives and improve SOC detection capabilities
  • Document investigation and incident response actions taken in case management systems and prepare formal incident reports
  • Create metrics and determine key performance indicators to measure maturity of SOC operations
  • Develop security content such as scripts, signatures, and alerts

Required Technical and Professional Expertise

To be successful in this role, you will need to have at least three years of experience working with SIEM (QRADAR, SPLUNK, SENTINEL, etc.), FW, IPS/IDS, threat intelligence solutions, and the Elastic Stack (Elasticsearch, Kibana). You will also need strong analytical skills to define risk, identify potential threats, document, and develop action and mitigation plans.

Preferred Technical and Professional Experience

Three years of experience working within a security operations center and three years of experience working across multiple security disciplines (DFIR, log analysis, packet analysis, etc.) are preferred.