Field Quality Assurance Specialist
hace 3 semanas
Job Title: Field Quality Engineer
Job Summary:
Lear Corporation is a leading Tier 1 automotive supplier serving major automotive manufacturers worldwide. We are seeking a dedicated Field Quality Engineer to join our team. As a Field Quality Engineer, you will be responsible for resolving product quality issues with clients through periodic visits to their plants. Your tasks will include responding to customer issues, containing reported problems, negotiating with management, and coordinating activities to solve problems.
Key Responsibilities:
- Resolve product quality problems with clients through periodic visits to their plants.
- Respond to customer issues and contain reported problems.
- Negotiate with management to resolve issues.
- Coordinate activities to solve problems.
- Verify work processes to meet customer requirements.
- Provide personalized customer service.
- Keep organization personnel informed about problems affecting clients.
- Support the current quality system.
- Negotiate PPMs and replacements with clients.
- Monitor the IATF 16949 quality system.
Requirements:
- Bachelor's degree in industrial engineering, business administration, or related field.
- At least 4 years of experience in a similar position in the automotive industry with customer service and core tools experience.
- Availability to travel.
- Knowledge of QS/TS-16949, ISO14001 quality systems, and PPAPs.
- Skills in customer support and effective communication.
About Lear Corporation:
Lear Corporation is a global leader in automotive seating and electrical systems. We operate in 39 countries and employ over 165,000 people worldwide. Our products are developed and produced by a diverse team of talented individuals. We are committed to innovation, quality, and customer satisfaction.
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