Salesforce CRM Developer

hace 3 semanas


Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

About the Role:

We are seeking a skilled Salesforce CRM-A Developer to join our team at Capgemini. As a CRM specialist, you will be responsible for coordinating with business stakeholders to identify data visualization requirements and translating those into actionable user stories.

Key Responsibilities:

  • Use experience with Contact Center and CRM-related data analytics and operational metrics is desirable.
  • Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories.
  • Ability and willingness to self-teach utilization of Salesforce CRM-A data visualization tool if no current direct experience with the tool.

Requirements:

  • Salesforce CRM-A data visualization.
  • Tableau, PowerBI, or Salesforce CRM Analytics (CRMA or Tableau Analytics).
  • Data Visualization / Dashboard.
  • JIRA required.
  • Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories.
  • Experience with Contact Center and CRM-related data analytics and operational metrics is desirable.

What You'll Bring:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.

About Capgemini:

Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients transform in response to the changing needs of their customers - in industries across Financial Services, Consumer Products, Retail, Manufacturing, and more. At Capgemini, we're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We welcome applications from talented individuals from all backgrounds and perspectives.


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