Salesforce CRM Developer
hace 3 semanas
About the Role:
We are seeking a skilled Salesforce CRM-A Developer to join our team at Capgemini. As a CRM specialist, you will be responsible for coordinating with business stakeholders to identify data visualization requirements and translating those into actionable user stories.
Key Responsibilities:
- Use experience with Contact Center and CRM-related data analytics and operational metrics is desirable.
- Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories.
- Ability and willingness to self-teach utilization of Salesforce CRM-A data visualization tool if no current direct experience with the tool.
Requirements:
- Salesforce CRM-A data visualization.
- Tableau, PowerBI, or Salesforce CRM Analytics (CRMA or Tableau Analytics).
- Data Visualization / Dashboard.
- JIRA required.
- Coordinate with business stakeholders to identify data visualization requirements and translate that into actionable user stories.
- Experience with Contact Center and CRM-related data analytics and operational metrics is desirable.
What You'll Bring:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment.
About Capgemini:
Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients transform in response to the changing needs of their customers - in industries across Financial Services, Consumer Products, Retail, Manufacturing, and more. At Capgemini, we're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We welcome applications from talented individuals from all backgrounds and perspectives.
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