Operations Excellence Manager

hace 2 meses


Ciudad de México, Ciudad de México Tax Goddess A tiempo completo

About Tax Goddess


Tax Goddess is a leading organization that values innovation and operational excellence. We are seeking an experienced Operations Excellence Manager to drive our internal departments towards strategic success.



Job Summary:


The Operations Excellence Manager will be responsible for leading our internal operations teams, leveraging data-driven insights to inform decision-making, and fostering a collaborative work environment. This role requires strong leadership skills, strategic thinking, and the ability to implement process improvements to enhance operational efficiency and quality standards.



Key Responsibilities:



  • Leadership and Management: Provide strategic direction and leadership for all internal operations departments, ensuring alignment with company objectives.
  • Strategic Implementation: Align departmental operations with the company's strategic objectives, driving innovation and growth.
  • Operational Excellence: Develop and implement strategies to streamline processes and systems, enhancing operational efficiency and effectiveness.
  • Project Management: Oversee the successful planning, execution, and delivery of key operational projects, ensuring timely completion and quality standards.
  • Data-Driven Decision Making: Leverage data analysis to identify trends and insights, informing strategic decision-making and driving business growth.
  • Quality Control & Assurance: Establish and maintain a robust QC/QA framework, ensuring accuracy, efficiency, and compliance.
  • Compliance and Risk Management: Ensure all operations comply with legal and regulatory standards, developing and implementing risk management strategies.
  • Budget Management: Develop and manage the operational budget, ensuring efficient allocation and cost-effective resource management.
  • Talent Management: Recruit, hire, and develop a high-performing team, ensuring staff thrive in a collaborative work environment.
  • Communication and Collaboration: Maintain excellent communication with senior leadership and cross-functional teams, fostering collaboration and alignment.
  • Technology Integration and Innovation: Champion the adoption of technological solutions to streamline departmental operations and enhance service delivery.


Working Hours: 40 hours per week, 8:00 am to 5:00 pm Mountain Standard Time.


Salary: $200.00 - $280.00 per hour (estimated annual salary: $416,000 - $582,400).


Expected Hours: 45 per week.



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