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Remote Financial Services Representative
hace 2 semanas
Ria Financial is a leading money transfer company dedicated to delivering exceptional service excellence and reliable remittance payment services worldwide. To drive our company's progress, we are seeking a highly motivated Customer Service Representative to join our team in El Salvador at Ria Headquarters.
This role involves providing expert information to customers about their transactions, resolving general queries, and ensuring seamless customer experience. Key responsibilities include:
- Verifying and correcting data for incorrectly processed transactions
- Collaborating with the accounting department to reconcile and balance refunds of cancelled transactions
We require a minimum high school or college education. Additionally, desirable skills include:
- Proficiency in MS Office and Internet Explorer
- Intermediate English level for effective communication via telephone with clients
- Strong customer orientation and excellent communication skills (oral and written)
- Attention to detail and teamwork approach
- Ability to work flexible schedules
Our competitive compensation package includes a monthly salary of $16,000 gross, 5% food vouchers, 30 days bonus, 15 days of initial vacation, life insurance, free access to our gym, dynamic work environment, cutting-edge tools, and free English and French classes.
Ria values diversity and promotes equal opportunities for all employees and applicants, regardless of background, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by laws.