Advanced Desktop Support Specialist
hace 1 mes
Job Title: IT Infrastructure Support Specialist
Location: N/A
Interviews Required:
- IT and Business users
- IT Teams and Vendors
Academic Background: Bachelor of Science in Computer Science
Overall Experience: 3+ years in IT Support
Technical Skills (Required - Must have):
- Expertise in Microsoft desktop operating systems (Windows 7, 8, 10) and support of IT Infrastructure.
- Knowledge of PC hardware architecture and typical desktop applications.
- Hands-on experience in SCCM environment, OS deployment, patching, updates, application deployment, and network fundamentals.
- Good understanding of Active Directory, Patch management, DHCP, and DNS.
- Proven skills in scripting languages like PowerShell.
Technical Skills (Required - Nice to have):
- Awareness of latest technologies and trends in IT Support.
- Knowledge of agile methodologies and industry best practices.
Soft Skills:
- Excellent written and oral communication skills.
- Execution excellence and Customer Service skills.
Role Responsibilities:
- Point of Contact for IT Incidents and Service Delivery.
- Point of Contact for IT Teams and Vendors.
- Coordinate with IT teams for Incident resolution and Project Implementations.
- Monitor KPI for Incident, Problem, and Change Management.
- Work with PMO on IT Project implementations.
- Implement Service improvement and Transformation initiatives.
About the Role:
As an IT Support and Service Delivery Expert, you will be responsible for providing top-notch desktop support and service delivery to our clients.
You will be the point of contact for IT incidents and services, working closely with IT teams and vendors to resolve issues and implement projects.
Your expertise in Microsoft desktop operating systems, PC hardware architecture, and network fundamentals will be invaluable in this role.
If you have a passion for IT support and service delivery, and a proven track record of execution excellence, we encourage you to apply for this exciting opportunity.
-
Desktop Support Specialist
hace 3 semanas
Ecatepec de Morelos, México Ntt Data A tiempo completoWe are seeking a skilled Desktop Support Specialist to join our team in Mexico.As a Desktop Support Specialist, you will perform basic configuration of desktops, laptops and printers. You may also assist with simple parts replacement and repair on these devices.The role requires travel to various locations, so you should be comfortable with frequent...
-
High-Tech Desktop Support Specialist
hace 4 semanas
Texcoco de Mora, México Sybex Support Services Llc A tiempo completoAbout the RoleWe are seeking a highly skilled Desktop Support Engineer to join our team at Sybex Support Services Llc. This is a part-time, contract position that requires excellent technical skills and exceptional customer service abilities.
-
Desktop Support Lead Technician
hace 4 semanas
Ciudad de México, Ciudad de México TTEC A tiempo completoAs a Desktop Support Senior Technician at TTEC, you will be a key player in delivering exceptional IT support to our associates in Mexico City. Your technical expertise and passion for helping others will shine as you troubleshoot and resolve complex issues, ensuring seamless workflow and productivity.Key Responsibilities:• Provide top-notch technical...
-
Advanced IT Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completoAbout Westcon Mexico, S.A. de C.V.:We are a leading provider of advanced technical support services to our valued customers. Our team is dedicated to delivering exceptional support and ensuring the highest level of satisfaction.**Salary:** $40,000 - $60,000 per year**Job Description:** We are seeking an experienced Advanced IT Support Specialist to join our...
-
Senior Desktop Support Expert
hace 4 semanas
Ciudad de México, Ciudad de México TTEC A tiempo completoJob OverviewWe are seeking a highly skilled Senior Desktop Support Expert to join our team in Mexico City, Mexico.Estimated Salary: $60,000 - $80,000 per yearThis is a full-time position that offers a competitive salary and a range of benefits.Key ResponsibilitiesProvide end-user technical support through stepped procedures in installing, configuring,...
-
Wipro Limited: Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Wipro Limited A tiempo completo**Wipro Limited: Technical Support Specialist Role**We seek a skilled Enterprise IT Support Professional at Wipro Limited to join our team. As a Technical Support Specialist, you will perform a variety of duties to ensure the smooth operation of our IT systems.Provide technical support for Windows-based systems, including troubleshooting and resolving...
-
IT Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México F1605 Franklin Templeton Investment Services (Mexico), S de RL A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team in Mexico. The successful candidate will be responsible for providing technical support to internal clients, addressing their hardware and software issues, and ensuring that all technology-related services are running smoothly.Key ResponsibilitiesProvide...
-
Cybersecurity Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Cisco A tiempo completoCompany OverviewCisco, a leader in the technology industry, is passionate about changing the world through innovative solutions. Our team of experts strives to deliver exceptional customer experiences, driving growth and creating lasting differentiation for our customers, partners, employees, and shareholders.About the RoleWe are seeking an experienced...
-
IT Support Specialist
hace 3 semanas
Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completoCompany Overview: Sybex Support Services Llc is a leading provider of IT support services, dedicated to delivering exceptional customer experiences.Salary: $60,000 - $80,000 per annum, depending on experience.Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance to clients across various platforms, including...
-
IT Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Eaton A tiempo completoJob DescriptionEaton, a leading global technology company, is seeking an experienced IT Support Specialist to join our Corporate Sector division.About the Role:Provide first- and second-level PC support for infrastructure hardware and software to ensure customer satisfaction.Offer desk-side support at various sites, serving as the primary point of contact...
-
Advanced Turbine Maintenance Specialist
hace 7 días
Ciudad de México, Ciudad de México Siemens Energy A tiempo completoUnlock the potential of our Gas Services division as an Advanced Turbine Maintenance Specialist. This exciting role offers you the opportunity to contribute to Low-emission power generation through service and decarbonization.Sierra Nevada SFO Del Mar San Diego are not locations for this job, we generate electricity across 90+ countries while ensuring a...
-
Senior Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Franklin Templeton Investments A tiempo completoCompany Overview:At Franklin Templeton Investments, we strive to advance our industry through innovative solutions that help clients achieve their investment goals. Our diverse and dynamic organization spans asset management, wealth management, and fintech, providing various opportunities for investors to make progress toward their objectives.Our global...
-
IT Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking an IT Support Specialist to provide technical assistance and support to the site(s). This role requires a highly motivated and detail-oriented individual who can work closely with the IT team to ensure seamless delivery of IT services and support.Key Responsibilities:Provide desk-side support at the...
-
Advanced Control Systems Specialist
hace 1 mes
Ciudad de México, Ciudad de México KION Group A tiempo completoJob Summary:We are seeking a highly skilled Advanced Control Systems Specialist to join our team at Dematic, a company within the KION Group. In this role, you will play a crucial part in providing technical support for Large-size Complex conveyor systems that integrate hardware and software.About Us:Dematic is a leading global supplier of innovative supply...
-
Desktop Computer Systems Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Ntt Data A tiempo completoWe are seeking a skilled Desktop Computer Systems Specialist to join our team in Mexico City, Mexico.The successful candidate will be responsible for performing basic configuration of desktops, laptops and printers. Additionally, they may assist with simple parts replacement and repair on these devices.Travel may be required, and the ideal candidate should...
-
Advanced RPA Automation Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Cognizant A tiempo completoWe are seeking an exceptional individual to join our team as a Advanced RPA Automation Specialist.">Company Overview:">Cognizant is one of the largest and fastest growing IT services providers worldwide, offering a dynamic and growing environment for individuals who contribute new ideas.">Salary:">The estimated salary for this role is $80,000 - $120,000 per...
-
IT Support Specialist with Windows Expertise
hace 3 días
Texcoco de Mora, México Sybex Support Services Llc A tiempo completoTechnical Support RoleWe are seeking an experienced Technical Support Specialist to provide expert technical support in a fast-paced and dynamic environment.About the Job:This role involves providing comprehensive technical support for clients on our Windows platform, encompassing desktop/end-user technologies, collaboration tools, and mobile...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Snaphunt A tiempo completoThe OpportunityWe are seeking a skilled Technical Support Specialist to join our IT team. In this role, you will provide top-notch technical support to colleagues, diagnose and troubleshoot complex technical issues, and maintain the integrity of our systems and infrastructure.Key ResponsibilitiesProvide technical support to colleagues on-site and remotely,...
-
Mobile Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Singular A tiempo completoSingular is seeking a skilled Mobile Support Specialist to join our growing team in the US. As a key member of our technical support team, you will be responsible for handling complex technical issues and providing exceptional customer service.The ideal candidate will have four or more years of experience working as a professional services consultant,...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Ecolab A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. This individual will provide technical support to our customers, troubleshoot and resolve basic service support challenges, and demonstrate a commitment to working in a safety-focused environment.**Key Responsibilities:**Provide technical support to...