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**Job Summary:**
We are seeking a skilled Hotel Service Professional to join our team at Four Points by Sheraton Cancun Centro. This role is responsible for maintaining the appearance and cleanliness of the hotel, ensuring a safe work environment, and providing exceptional service to our guests.
**About the Job:**
This position requires a high level of attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment. As a Hotel Service Professional, you will be empowered to move about your space and take ownership of your tasks to ensure the highest level of quality and guest satisfaction.
**Key Responsibilities:**
* Maintain the cleanliness and organization of guest rooms and public areas* Ensure a safe work environment by adhering to company policies and procedures* Provide exceptional service to guests by delivering requests and resolving issues efficiently* Work collaboratively with other departments to achieve common goals* Take initiative to improve processes and contribute to the success of the hotel
**Requirements:**
* 1+ years of experience in a related field (housekeeping, hospitality, or customer service)* High school diploma or equivalent required; degree preferred* Ability to lift up to 50 pounds without assistance* Strong communication and problem-solving skills* Ability to work a variety of shifts, including evenings, weekends, and holidays* Basic computer skills and proficiency in software applications
**What We Offer:**
* Competitive salary range $30,000 - $40,000 per year, based on experience* Opportunities for career advancement and professional growth* Comprehensive benefits package, including health, dental, and vision insurance* Paid time off and holidays* Discounts on hotel stays and amenities
**About Marriott International:**
Marriott International is a global hospitality leader with over 7,000 properties across 131 countries. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.