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Job Summary
We are seeking a highly skilled Quality Assurance Specialist to join our team at Marriott International, Inc. As a Quality Assurance Specialist, you will play a critical role in ensuring that our services meet the highest standards of quality and excellence.
Key Responsibilities
- Develop and implement quality assurance programs to ensure compliance with company standards and regulatory requirements.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to develop and implement process improvements.
- Provide training and coaching to employees on quality assurance procedures and best practices.
- Monitor and analyze quality metrics to identify trends and areas for improvement.
Requirements
- Bachelor's degree in a related field, such as quality assurance, business administration, or hospitality management.
- Minimum 2 years of experience in quality assurance or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a global leader in the hospitality industry.
About Us
Marriott International, Inc. is a global hospitality company with over 100 award-winning properties worldwide. We are committed to delivering exceptional guest experiences and creating lifelong memories for our customers. Our team of dedicated professionals is passionate about providing outstanding service and exceeding our guests' expectations.
