Customer Service Advisor
hace 4 semanas
**Customer Service Role**:
We are seeking a Customer Service Representative to join our team at Eaton. In this role, you will be responsible for order entry and support functions involving pre and post order management (contract review, order processing, expediting, rescheduling and order closure).
**Key Responsibilities**:
- Provides timely responses to internal and external customer inquiries, including price and delivery requests, advance warning of shipping delays, shipment confirmation, order reschedules and return authorizations.
- Interface with customers, sales representatives and other groups on product delivery and order management issues.
- Negotiates and prioritizes with production planner according to the urgency in each matter.
- Provides timely dropping of deliveries to ship according to customer need dates and maintain a strong plant on time delivery.
- Maintain strong customer relationships by designing and implementing new processes to improve customer relationships.
- Serves as a project leader in matters of major customer performance, including recovery schedules and quality issues.
- Gathers information from service departments (QC, Eng., Prod., etc ) and creates action plans and ship schedules according to the situation in hand.
- Coordinates with CDC and shipping department so that the material being expedited has the correct shipping method according to the urgency and the orders moved to plant 1208 if need be.
- Maintains, reports involving expedite trace, OTD, and expedite turn around for strategic accounts.
- Trains peers on better practices and lessons learned as the situation presents itself.
**Requirements**:
- Bachelor degree completed.
- Proficient use of computer/telephone.
- Ability to problem solve.
- Bilingual English/Spanish.
**Preferred Qualifications**:
- Manufacturing process knowledge.
- Customer service background.
**Position Success Criteria**:
- Analytical.
- Decision making ability.
- Ability to work as a team member as well as independently with minimal supervision.
- Effectively communicates, both written and verbally.
- Strong communication skills.
- Ability to prioritize.
-
Customer Service Coordinator
hace 1 semana
Reynosa, Tamaulipas, México Ametek, Inc. A tiempo completoJob Description:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ametek, Inc. This role will support the Customer Service and Sales teams with customer service duties for assigned major customer accounts.The ideal candidate will have a strong background in customer service, excellent communication...
-
Customer Service Director
hace 1 mes
Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completoCustomer Service ManagerAt Humaniq Headhunters, we're seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through timely and professional communication.Key Responsibilities:Develop and Maintain Customer Relationships: Foster strong...
-
Customer Service Liaison
hace 4 semanas
Reynosa, Tamaulipas, México Copeland A tiempo completo**Customer Service Liaison****Key Responsibilities**We are seeking a skilled Customer Service Liaison to manage and resolve customer issues in a timely and professional manner. The ideal candidate will have strong communication skills and be able to interface with all levels of management both internal and with external customers.**Key Responsibilities...
-
Customer Service Representative
hace 2 semanas
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoAbout Motorola SolutionsWe are a leading provider of mission-critical communications devices and networks, AI-powered video security & access control, and the ability to unite voice, video, and data in a single command center view.Job DescriptionWe are seeking enthusiastic individuals who are passionate about customer service to join our team as Customer...
-
Customer Service Leader
hace 2 semanas
Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completoCustomer Service Manager Job DescriptionHumaniq Headhunters is seeking a skilled Customer Service Manager to join our team. As a key member of our operations department, you will be responsible for ensuring exceptional customer experiences through effective communication, issue resolution, and timely order fulfillment.Key Responsibilities:Develop and...
-
Customer Service Director
hace 1 semana
Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Manager to join our team at Humaniq Headhunters.About the RoleThe successful candidate will be responsible for developing and maintaining excellent working relationships with customers, ensuring their instructions and inquiries are promptly fulfilled according to company specifications. This...
-
Customer Service Operations Specialist
hace 2 semanas
Reynosa, Tamaulipas, México Citi A tiempo completoOverviewCiti is a leading global bank seeking a skilled Customer Service Operations Specialist to join our team. This role will play a critical part in ensuring the quality and timeliness of customer service.Job DescriptionThe Customer Service Operations Specialist will be responsible for performing complex assignments with direct impact on business quality....
-
Customer Service Representative for Technical Support
hace 1 semana
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoMotorola Solutions is seeking a Customer Service Representative to provide exceptional support to our valued customers. This role involves handling inbound calls, addressing customer concerns, and providing assistance via phone calls.Key Responsibilities:Handle Inbound Calls: Answer customer inquiries, resolve issues, and provide assistance via phone calls,...
-
Customer Service Representative
hace 1 mes
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completo**Company Overview**:Motorola Solutions is a global leader in public safety and enterprise security, creating and connecting technologies to keep people safe. Our integrated technology ecosystem unifies critical communications, video security, and access control, enabling collaboration in powerful ways.As a global leader, we empower people to confidently...
-
Customer Service Representative
hace 1 mes
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoCompany OverviewMotorola Solutions is a global leader in public safety and enterprise security, creating and connecting technologies to keep people safe. Our integrated technology ecosystem unifies critical communications, video security, and access control, enabling collaboration in powerful ways.Job SummaryWe are seeking a skilled Customer Service...
-
Customer Support Specialist
hace 1 semana
Reynosa, Tamaulipas, México Johnson Controls A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Johnson Controls. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interact with customers to address their concerns, answer their questions, and assist them with their needs.Follow up on...
-
Customer Care Specialist
hace 1 mes
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Consultant at Motorola Solutions. As a key member of our customer support team, you will be responsible for providing exceptional support to our valued customers, ensuring their satisfaction and contributing to the overall success of the...
-
Customer Experience Specialist
hace 4 semanas
Reynosa, Tamaulipas, México Micross Corpus Christi Sa De Cv A tiempo completoCustomer Service Role at Micross Corpus Christi Sa De CvQualificationsBachelor’s degree in engineering or business administration2 years of experience in direct customer service handling and escalation managementSAP knowledge is a plusBilingual Spanish-English is requiredKey ResponsibilitiesMonitor and record new bookings.Track and record shipped orders...
-
Customer Service Representative
hace 1 mes
Reynosa, Tamaulipas, México Essity Higiene Y Salud México, S.A. De C.V A tiempo completoAbout the RoleWe're looking for individuals who embody our values, are not afraid to challenge the status quo, innovate, experiment, and work at a fast pace. We're always looking for ways to improve our products and ourselves. If you're a team player who is passionate about delivering exceptional customer experiences, we'd love to talk.Key...
-
Customer Support Specialist
hace 1 semana
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoCompany OverviewMotorola Solutions is a leading global provider of mission-critical communication solutions and services for enterprise and government customers. Our company's foundation is built on the principle that everything starts with safety.We believe that safety is not just a product, but a mindset that empowers individuals to confidently move...
-
Customer Support Specialist
hace 4 días
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completo**About Motorola Solutions**We're a global leader in public safety and enterprise security, creating and connecting technologies to keep people safe. Our integrated ecosystem unifies critical communications, video security, and access control, enabling collaboration in more powerful ways.At Motorola Solutions, we believe everything starts with safety – the...
-
Customer Service Representative
hace 1 mes
Reynosa, Tamaulipas, México Essity Ab A tiempo completoAbout the RoleWe're looking for individuals who embody our values, are innovative, and can work at a fast pace. We're always seeking ways to improve our products and ourselves. If you're a team player with analytical thinking skills, we'd love to talk.Key ResponsibilitiesProvide timely and effective administrative support to customers, a sales team, unit, or...
-
Customer Support Specialist
hace 2 semanas
Reynosa, Tamaulipas, México Motorola Solutions A tiempo completoCompany OverviewMotorola Solutions is a leading provider of mission-critical communications solutions. Our team is dedicated to delivering exceptional customer service and support.Salary: $40,000 - $60,000 per yearJob DescriptionAs a Customer Support Specialist in our Technical Triage team, you will play a critical role in providing technical assistance to...
-
Product Delivery Specialist
hace 2 semanas
Reynosa, Tamaulipas, México Johnson Controls A tiempo completoAs a Product Delivery Specialist at Johnson Controls, you will be responsible for ensuring seamless communication between our warehouse and customer service teams.Key responsibilities include:Monitoring and following up on transactions to guarantee timely delivery of products to customers;Collaborating with cross-functional teams to resolve any...
-
Customer Service Solutions Specialist
hace 2 semanas
Reynosa, Tamaulipas, México Nvent A tiempo completoAbout nVentnVent is a global leader in innovative electrical solutions. With over 100 years of history, we have established ourselves as a trusted partner for our customers.