Counter Assistant

Job Description
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Job Summary This role encompasses a variety of advanced administrative tasks, including the preparation and analysis of intricate reports, gathering information from diverse sources, managing small-scale projects, and conducting analyses using different software tools. The position may oversee the work of others and offer guidance to less experienced team members. General office responsibilities include word processing, data entry, document auditing, answering phone calls, distributing mail, reserving meeting rooms, coordinating appointments, and other assigned duties. This role may involve handling confidential information regularly.

Responsibilities: Conducts thorough reviews of various documents such as commercial invoices, international shipping documents, and bills of lading to ensure their completeness and accuracy.
Identifies and rectifies errors stemming from incorrect pre-advise data.
Organizes and maintains shipping documents (either paper or electronic) to adhere to regulatory requirements.
Generates complex reports and presentations.
Utilizes various software applications and databases (e.g., MS Access) for analysis.
Provides advanced office support expertise and skills.
Coordinates and prepares information for both internal and external stakeholders.

Qualifications: High School Diploma, GED, or equivalent international certification; 2+ years of experience in office or warehouse support is preferred. Strong analytical abilities, effective oral and written communication skills, problem-solving capabilities, attention to detail, and time management skills are essential. Proficiency in Microsoft Office Suite (Word, Excel, Access, and Outlook) is required, along with accurate and swift data entry capabilities.

Employee Type:

Permanent
UPS is dedicated to fostering a workplace that is free from discrimination, harassment, and retaliation.

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