Empleos actuales relacionados con Senior Operations Manager for Customer Success - Monterrey, Nuevo León - Celestica


  • Monterrey, Nuevo León, México Hro A tiempo completo

    We are seeking a seasoned Plant Director to drive manufacturing excellence and lead our production team towards executing business goals using Lean Manufacturing methodology. This individual will be responsible for providing leadership and direction to manufacturing managers, including metal fabrication, final assembly, and testing.The ideal candidate will...


  • Monterrey, Nuevo León, México Conduent A tiempo completo

    At Conduent, we deliver mission-critical services and solutions on behalf of Fortune 100 companies.We are seeking a Senior Operations Manager to join our team. This role is an excellent opportunity for someone who wants to make a difference and thrive in a culture where individuality is valued.About the RoleThis position will be responsible for assisting...


  • Monterrey, Nuevo León, México Focus Employment Solutions, Llc A tiempo completo

    **Overview of Focus Employment Solutions, LLC**We are a dynamic team of driven and hard-working individuals focused on delivering exceptional results.Our team is comprised of experienced professionals who share a passion for excellence and a commitment to customer satisfaction.As a Senior Operations Manager or Account Development Specialist at Focus...


  • Monterrey, Nuevo León, México Gm Financial A tiempo completo

    Job DescriptionAt Gm Financial, we are seeking a highly skilled Customer Experience Manager to lead our Retail Credit Operations team. This is an exciting opportunity to join our organization and be responsible for delivering exceptional service to our clients.About the RoleThe Customer Experience Manager will be accountable for managing and leading a team...


  • Monterrey, Nuevo León, México Celestica A tiempo completo

    Overview">Celestica is a leader in design, manufacturing, and supply chain solutions. We partner with top brands to deliver innovative products and services.">About the Role">We are seeking an experienced Senior Manufacturing Operations Manager to lead our production team. As a key member of our operations team, you will be responsible for ensuring seamless...


  • Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    Charger Logistics Inc is a world-class asset-based carrier with a diverse fleet of equipment. We specialize in delivering assets on time and efficiently, handling dedicated loads, specialized hauls, temperature-controlled goods, and HAZMAT cargo.We invest time and support in our employees to provide them with the room to learn and grow their expertise and...


  • Monterrey, Nuevo León, México Regal Rexnord A tiempo completo

    Company OverviewRegal Rexnord is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems. The company serves customers worldwide across various end markets, including general industrial, consumer, commercial construction, food & beverage, and alternative energy.The...


  • Monterrey, Nuevo León, México Celestica A tiempo completo

    Job OverviewCelestica is a leader in design, manufacturing, hardware platform and supply chain solutions. We partner with leading companies to deliver solutions for their most complex challenges.Key ResponsibilitiesLeads a significant Customer Focused team within a site.Has overall business responsibility for the execution of the business of a customer or...


  • Monterrey, Nuevo León, México Terex Corporation A tiempo completo

    **Job Overview:**We are seeking an experienced Manufacturing Operations Manager to lead our production team. As a key member of our team, you will be responsible for planning and coordinating production operations to meet customer demands.**Key Responsibilities:**Develop and implement efficient production plans to ensure timely delivery of productsCoordinate...


  • Monterrey, Nuevo León, México Sutherland A tiempo completo

    Company OverviewSutherland is a leading provider of business process outsourcing solutions.Job SummaryWe are seeking a Senior Training Manager to spearhead our training delivery efforts for programs under Enterprise Domains setup in Mexico and US. The ideal candidate will have 8+ years of experience in managing technical programs and customer success...


  • Monterrey, Nuevo León, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader committed to empowering the world's manufacturers to increase productivity, sustainability, and agility. Our team of over 25,000 employees worldwide makes a significant impact every day.We are looking for an exceptional engineering manager to lead our team in providing custom low voltage motor control centers...


  • Monterrey, Nuevo León, México Visit A tiempo completo

    At Visit, we're looking for a talented Customer Success Manager to join our remote team in Mexico. This role is perfect for individuals who are passionate about driving client growth and satisfaction.About the RoleWe're seeking an experienced professional with a strong track record of managing client relationships and driving revenue growth. As a Customer...


  • Monterrey, Nuevo León, México Mondelez International A tiempo completo

    **About Mondelez International**We are a global leader in the confectionery, biscuit and gum industries with a diverse portfolio of iconic brands such as **Trident**, **Oreo**, **Philadelphia**, and local jewels like **Clorets** and **Bubbaloo**.Our mission is to lead the future of snacking and we are looking for a talented Business Development Manager to...


  • Monterrey, Nuevo León, México Marriott International, Inc A tiempo completo

    Job Overview">We are seeking a highly skilled Front Desk Operations Manager to join our team at Marriott International, Inc. As a key member of our front office staff, you will be responsible for ensuring seamless guest experiences and maximizing revenue through effective management of front desk operations.">About the Role">This is an exciting opportunity...


  • Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job Overview">We are seeking an experienced Project Manager to lead our customer-facing projects, ensuring seamless execution and successful delivery.">About the Role">As a Project Manager at Blue Yonder, you will be responsible for:">">Leveraging your expertise in project management best practices to oversee multiple projects simultaneously, ensuring timely...


  • Monterrey, Nuevo León, México The British American Tobacco Group A tiempo completo

    The British American Tobacco Group is evolving rapidly into a global multi-category business. With innovative products like VELO, VUSE, and GLO, we are committed to decreasing the health impact of our industry. To achieve our ambitious goals, we are seeking talented individuals who share our vision for change.Our company has an exciting opportunity for an IT...


  • Monterrey, Nuevo León, México Esab A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Strategic Operations Coordinator to provide administrative support to our executive officers. As a key member of our team, you will be responsible for handling sensitive and confidential information, collecting and preparing data for executive meetings, and making high-level contacts both internally...


  • Monterrey, Nuevo León, México Fedex Express Lac A tiempo completo

    **About FedEx Express Latin America and Caribbean Division**We are honored to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.FedEx is widely acknowledged as a world-class company with a strong reputation for innovation, customer service, and reliability.**Job...


  • Monterrey, Nuevo León, México Gm Financial A tiempo completo

    About the Role:The Service Design Senior Specialist at Gm Financial plays a vital part in implementing and sustaining the Service Design Center of Expertise, ensuring seamless integration across the organization.Responsibilities:Collaborate with the Service Design CoE Manager and Voice of Customer Program Analyst to define, integrate, and maintain standards,...


  • Monterrey, Nuevo León, México 1Stpositionranking A tiempo completo

    We are seeking a skilled Senior Sales Performance Manager to join our team at 1Stpositionranking.The ideal candidate will have a proven track record in sales management and be able to lead a team of sales professionals to achieve business growth.Responsibilities:• Provide strategic direction and support to the sales team to ensure they meet their targets...

Senior Operations Manager for Customer Success

hace 1 semana


Monterrey, Nuevo León, México Celestica A tiempo completo

Overview

The Senior Operations Manager for Customer Success is a critical role within our organization, responsible for overseeing the day-to-day activities of customer accounts to ensure timely product deliveries and project schedules are met. This position requires strong leadership skills, excellent communication abilities, and in-depth knowledge of manufacturing processes, supply chain management, and business risks.

Job Description

As a Senior Operations Manager, you will act as the primary interface between customers and our company, managing specific programs to achieve planned revenue and profits. You will work closely with internal account team members to coordinate regular program tracking meetings, ensuring ongoing communication and up-to-date progress reporting. Your expertise will be utilized to manage current and planned programs, communicate frequently with customers to ensure satisfaction, and resolve any issues or complaints that may arise.

Required Skills and Qualifications

We are seeking an experienced professional with the following qualifications:

  • Five to seven years of relevant experience in operations management or a related field.
  • A Bachelor's degree in a related field or equivalent combination of education and experience.
  • Excellent customer contact, negotiation, and problem resolution skills.
  • Strong interpersonal skills and ability to effectively communicate with diverse groups.
  • Ability to lead and motivate employees to achieve high production levels within tight deadlines.
  • Good presentation, database management, and computer skills.

Estimated Salary: $85,000 - $110,000 per annum, depending on location and experience. A comprehensive benefits package is also included.