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ISG Services NA

hace 2 meses


Monterrey, Nuevo León, México Lenovo A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented Fulfillment Analyst to join our ISG Service Parts Services NA team. As a key member of our team, you will be responsible for order management and fulfillment for all service parts orders received in the Americas Region.

Key Responsibilities
  1. Develop and maintain reports to track order data, identify trends, and optimize fulfillment processes.
  2. Collaborate with vendors to resolve order delays and ensure timely delivery of service parts.
  3. Manage backlog and provide regular updates to customers on order status.
  4. Perform root cause analysis to identify and resolve issues affecting order fulfillment.
  5. Develop and implement process improvements to reduce backlog and improve overall efficiency.
Requirements
  1. Bachelor's degree in Supply Chain Management, Business Administration, or related field.
  2. 1 year of experience in a supply chain or logistics role.
  3. Excellent analytical and problem-solving skills, with proficiency in Excel and SAP.
  4. Strong written and verbal communication skills, with ability to work effectively in a team environment.
  5. Ability to work in a fast-paced environment and adapt to changing priorities.
About Lenovo

Lenovo is a global technology leader with a commitment to innovation and customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.