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Digital Pathology Consultant

hace 2 meses


Guadalajara, Jalisco, México Philips International A tiempo completo
About the Role

We are seeking a highly skilled IT Support Specialist to join our team as a Digital Pathology Consultant. As a key member of our technical support team, you will provide advanced first-line remote technical support to customers, communicating solutions or actions in accordance with our regulatory guidelines.

Key Responsibilities
  • Provide technical support to customers, ensuring timely and effective resolution of issues.
  • Take ownership of customer cases, ensuring that the correct knowledge and diagnostics are captured to allow for first-time right when the field engineer attends site.
  • Install and configure server software solutions in Philips and customer-managed environments.
Requirements
  • Excellent written and verbal communication skills in English.
  • Bachelor's degree in Informatics or a relevant field, or equivalent practical experience with a minimum of 3 years of experience in IT.
  • Knowledge and experience working with Microsoft Windows OS, Microsoft SQL, and Active Directory.
  • Ability to work outside normal office hours when needed.
About Philips

We are a health technology company dedicated to improving people's lives through innovative healthcare solutions. Our mission is to make a meaningful difference in the lives of patients, customers, and employees alike.

We are committed to fostering a diverse and inclusive work environment that values creativity, innovation, and collaboration. If you are a motivated and experienced IT professional looking to make a difference in the healthcare industry, we encourage you to apply.