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Customer Service Ambassador
hace 2 semanas
About Community Phone
We are a venture-backed company revolutionizing the telecommunications industry with our customer-obsessed culture and flexible work environment.
Job Summary
We seek a skilled multitasker to enhance customer experiences as a Customer Support Representative. The ideal candidate will be calm under pressure, kind, and able to adapt quickly to change.
Responsibilities
- Track customer concerns and work cross-functionally to resolve issues
- Upsell customers on additional products and services
Requirements
- Experience in Zendesk, Hubspot, or similar technology
What We Offer
A competitive base salary of $72,000 per year, plus commission potential and a global hiring strategy. Our shifts are based in the US timezone, and we prioritize transparency, direct communication, and a bias toward action.
