Customer Service Ambassador

hace 1 mes


Quintana Roo, México Community Phone A tiempo completo

About Community Phone

We are a venture-backed company revolutionizing the telecommunications industry with our customer-obsessed culture and flexible work environment.

Job Summary

We seek a skilled multitasker to enhance customer experiences as a Customer Support Representative. The ideal candidate will be calm under pressure, kind, and able to adapt quickly to change.

Responsibilities

  • Track customer concerns and work cross-functionally to resolve issues
  • Upsell customers on additional products and services

Requirements

  • Experience in Zendesk, Hubspot, or similar technology

What We Offer

A competitive base salary of $72,000 per year, plus commission potential and a global hiring strategy. Our shifts are based in the US timezone, and we prioritize transparency, direct communication, and a bias toward action.



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