Workforce Transformation and Operations Lead

hace 1 semana


Ramos Arizpe, Coahuila de Zaragoza, México General Motors A tiempo completo

Job Title: Workforce Transformation and Operations Lead

About the Role:

We are seeking a highly skilled Workforce Transformation and Operations Lead to join our team at General Motors. As a key member of our organization, you will be responsible for leading aspects of transformation and operations at the business unit level and globally.

Key Responsibilities:

  • Lead transformation and operations at the business unit level and globally
  • Work within existing partnerships and networks to deliver pre-defined business objectives
  • Formally manage a team and work independently as well as with a team
  • Manage multiple programs simultaneously and work effectively with business partners to meet mutual goals

Requirements:

  • Fluent in English
  • Excellent oral and written communication skills
  • High level of sound logic and analytical ability
  • Tolerance for ambiguity in an environment of change
  • Attentiveness to detail and precision
  • Ability to work independently as well as with a team
  • Demonstrated ability to manage multiple programs simultaneously
  • Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals

Preferred Qualifications:

  • Scheduling experience from 2 to 4 years
  • Contact center experience in resource planning, forecasting, or reporting
  • Experience creating models and using advance features in Excel
  • Working knowledge of IEX

About General Motors:

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

Why Work at General Motors:

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.



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