Customer Success Manager

hace 1 mes

Guadalajara, Jalisco, México DearDoc A tiempo completo

About the Role:

We are seeking a highly motivated and results-driven Customer Success Manager to join our team at DearDoc. As a key member of our customer success team, you will be responsible for driving revenue growth, improving customer satisfaction, and delivering exceptional results.

Key Responsibilities:

  • Meet and exceed revenue growth targets through effective customer engagement and upselling/cross-selling opportunities.
  • Develop and maintain strong relationships with clients to ensure their success and satisfaction with our products and services.
  • Identify and resolve customer pain points, providing expert solutions and support to drive business outcomes.
  • Collaborate with internal teams to ensure seamless delivery of customer solutions and drive business growth.

Requirements:

  • Minimum 1-2 years of experience in a sales or revenue-driven customer success or account management role.
  • Proven ability to manage a large book of business and drive revenue growth.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.

DearDoc is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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