Quality Assurance Specialist

hace 3 días


Ciudad de México, Ciudad de México Jabil Circuit A tiempo completo
Job Summary

Determine and implement effective inspection processes and direct Quality Control personnel in executing daily activities. Lead the containment and resolution of supplier quality issues with manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluate supplier performance, drive supplier improvements, and corrective actions through the SCAR process.

Key Responsibilities
  • Develop and implement supply base strategies that drive improvements in supplier selection, development, and leverage across customer programs for quality improvements and cost savings.
  • Provide regular updates to the Quality Engineering Manager on the execution of the strategy.
  • Support New Product Introduction (NPI) activities by participating in the Advanced Quality Planning (AQP) process as required.
  • Ensure that all production-critical supplier issues are resolved in a timely manner and corrective actions are implemented.
  • Define and develop appropriate inspection plans and methods, direct Receiving Inspection Auditors.
  • Define and develop inspection processes via inspection aids and instruction guidelines.
  • Ensure ongoing site supplier evaluation is performed by using site information collected from Receiving Inspection, Material Review Board (MRB), Customer Returns, SCAR database, and liaison efforts with customer work cells. Performance will be reported internally, to the supplier, and to the customer where applicable.
  • Monitor and drive Parts Per Million (PPM) issues with the supply base, in addition to helping them achieve "Dock to Stock" certification with Jabil (in accordance with the vendor performance system).
  • Review all supplier discrepancies, coordinate, and track the corrective/preventative action effort.
  • Proactively communicate information or issues that may impact product costs or manufacturability to all affected departments.
  • Provide insight and assistance in implementing and maintaining Process Improvement and Optimization, focusing on proactive methodologies with the supply base.
  • Lead the SCAR – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier Design of Experiments (DOE), Capability (CPK), Gauge R&R studies.
  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
  • Comply and follow all procedures within the company security policy.
  • Site RoHS subject Matter Expert.
  • May perform other duties and responsibilities as assigned.
Management & Supervisory Responsibilities
  • Typically reports to Management. Direct supervisor job title(s) typically include: Quality Manager.
  • Job is not directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).
Job Qualifications

Knowledge Requirements

  • Strong electro/mechanical background desired; knowledge of plastic injection molding & tooling, metal stampings & tooling, metal fabrication, machining, and various electrical components, connectors, PCB & PCBA, cable assembly, full assembly integration, etc.
  • Able to read and interpret mechanical drawings (6 sigma training desired).
  • Good skills in MS Excel, Word, PowerPoint, Visio, and Project.
  • Understanding of the quality system, medical and commercial regulatory requirements, and how they relate to the business.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and e-mail skills required.

Education & Experience Requirements

  • Bachelor's degree required, Bachelor's degree in Engineering preferred.
  • 3-5 years of experience in Quality or Manufacturing Engineering.
  • Or an equivalent combination of education, training, or experience.


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