Customer Experience Representative

hace 4 semanas


Guadalajara, Jalisco, México Helpware A tiempo completo

Customer Experience Representative

About Helpware

We are a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are looking for experienced Customer Services Representatives to join our Helpware team in Guadalajara, Mexico.

Position Overview:

Our Client is a B2B ratings and reviews platform. The company is looking for motivated, detailed-oriented individuals with exceptional communication skills. An Agent's core responsibility will be collecting reviews for our Client through recorded phone interviews.

Key Responsibilities:
  • Follow instructions clearly and effectively
  • Verify the identity of the person they will be speaking with
  • Conduct basic online research
  • Communicate clearly and concisely
  • Provide friendly and professional phone and email interactions
  • Operate comfortably within a CMS and CRM
Requirements:
  • Advanced English Skills (spoken and written)
  • Experience with business vocabulary
  • Knowledge of online platforms
  • Advanced time management skills
  • Excellent communication and customer service skills
  • Detail-oriented and organized


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.


  • Guadalajara, Jalisco, México At&T Mexico A tiempo completo

    OverviewAt AT&T Mexico, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Sales and Customer Experience Representative, you'll play a vital role in helping us achieve this goal.Salary and BenefitsWe offer a competitive monthly base salary of MXN 17,000 (before Taxes) and the opportunity to earn a...


  • Guadalajara, Jalisco, México Nextiva A tiempo completo

    Redefine the future of customer experiences.We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life;...


  • Guadalajara, Jalisco, México Ingredion A tiempo completo

    Job Summary:We are seeking a highly skilled HR Experience Representative to join our team at Ingredion. As an HR Experience Representative, you will be responsible for providing exceptional customer service to internal employees for HR-related processes.Key Responsibilities:Provide customer service to internal employees via various intake channels.Utilize...


  • Guadalajara, Jalisco, México TTEC A tiempo completo

    Unleash Your Potential as a Customer Experience RepresentativeWe're seeking a talented and compassionate individual to join our team as a Customer Experience Representative in Guadalajara, Jalisco. As a key member of our global family, you'll have the opportunity to make a real impact on our customers' lives.About the RoleThis is an exciting opportunity to...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    **About Helpware**:We are a technology-driven company with offices worldwide, providing Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.**Our Team is...


  • Guadalajara, Jalisco, México Nextiva A tiempo completo

    Redefine Customer InteractionsAt Nextiva, we're transforming the way businesses connect with their customers. As a Customer Account Manager, you'll be at the forefront of this revolution, driving growth and delivering exceptional experiences.Your Key Responsibilities:Develop and execute sales strategies to expand our customer baseBuild and maintain strong...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the PositionHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide Customer Experience & Operational Support for modern companies.We're looking for experienced professionals to join our Helpware team as Customer Service Representatives.


  • Guadalajara, Jalisco, México Xtendops A tiempo completo

    XtendOps is a company that values its people and is innovating the customer service experience. We're looking for a Learner Support Representative to provide support to users in one of our leading companies.We're a company that recognizes talent and aims to develop it professionally. As a Learner Support Representative, you'll be responsible for:Resources...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Job SummaryThis role will be responsible for delivering exceptional customer experience to all employees, managers, and consumers in your region. As a key member of the Koch Global Services team, you will play a critical part in providing inquiry and transactional support.About UsKoch Global Services is a global business partner to Koch Industries, creating...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a technology-driven company providing Customer Experience & Operational Support for modern companies. Our team of professionals strives to deliver best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is expanding, and we're seeking...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe're a company that puts people first. Our mission is to provide exceptional customer service while prioritizing employee satisfaction. We believe that by enhancing our employee experience, we can deliver high-quality service to our clients.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the Role:Helpware is a technology-driven company with offices worldwide, providing exceptional customer experiences for modern companies. Our team of professionals is driven by delivering best-in-class services to partners by leveraging empowered teams and innovative solutions.We are seeking a Customer Care Agent to join our team. This role requires...


  • Guadalajara, Jalisco, México Wexpand A tiempo completo

    Job Title: Customer Service RepresentativeKey ResponsibilitiesAs a Customer Service Representative at Wexpand, you will be an integral part of our mission to make every move a joyful experience. You will be responsible for providing prompt and courteous support to our customers, answering their queries, and resolving their issues efficiently.Key...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, providing Customer Experience & Operational Support for modern companies.Our mission is to deliver best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Job OverviewWe are...


  • Guadalajara, Jalisco, México Grupo Cuprum A tiempo completo

    Customer Service RepresentativeWe are seeking a skilled customer service representative to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.The customer service representative will be responsible for:Responding to customer inquiries in a timely and professional...


  • Guadalajara, Jalisco, México Salesloft A tiempo completo

    Unlock Your Potential as a Customer Support Representative at SalesloftWe're on the hunt for a talented Customer Support Representative to join our dynamic team at Salesloft. As a key member of our fast-growing and high-performing customer support team, you will be instrumental in delivering world-class support to our customers.About UsSalesloft is a leading...


  • Guadalajara, Jalisco, México Salesloft A tiempo completo

    **Job Title:** Customer Support Representative****Job Summary:** We're seeking a skilled Customer Support Representative to join our fast-growing support team at Salesloft. As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving technical issues, and providing timely support to our customers.**Key...


  • Guadalajara, Jalisco, México Hsbc A tiempo completo

    Role OverviewWe are seeking a highly skilled Bilingual Customer Experience Contact Center Agent to join our team in Mexico. As a key member of our Global Service Center, you will be responsible for handling inbound Spanish language telephone service and sales inquiries for our clients.Key ResponsibilitiesAnswer inbound telephone inquiries from new potential...


  • Guadalajara, Jalisco, México Realtruck A tiempo completo

    We are searching for a  Customer Service Liaison for Original Equipment Manufacturers who will handle the reception and distribution of forecasts, follow up on production, and ensure the proper flow of EDI documents. This role also involves processing claims, following up with the Quality Control (QC) team, answering surveys, managing customer portals,...