Network Support Specialist

hace 7 días


Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

We are looking for a highly skilled and motivated IT Network Solutions Professional to join our team at Cisco Systems. In this role, you will be responsible for providing expert-level technical support to our clients and partners.

About the Role:

  • You will work closely with our engineering and product management teams to identify and resolve complex technical issues.
  • Collaborate with cross-functional teams to ensure timely and effective resolution of customer issues.
  • Develop and maintain in-depth knowledge of Meraki products and services, including wireless access points, security appliances, switches, and other technologies.
  • Analytical thinking and problem-solving skills, with the ability to distill complex technical issues into actionable recommendations.
  • Familiarity with Linux console commands and packet capture analysis tools such as Wireshark.

What We Offer:

  • A comprehensive training program designed to enhance your skills and expertise in network technologies.
  • A dynamic and collaborative work environment with opportunities for growth and development.
  • A competitive compensation package and benefits program.


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