Financial Manager

hace 4 semanas

Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

The Finance & Strategy team at Zendesk serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought partnership. We are seeking a bright, driven individual who will succeed in a fast-paced environment and support our team in making sound recommendations that will allow the company to scale as we propel the business forward.

The primary functions of a Financial Manager are to deliver high-precision forecasting & actionable insights, build complex financial models, and become well-rounded finance professionals. Our analysts are the foundation of the success of the team, and so your impact will be felt immediately as you develop finance and business acumen.

Responsibilities:

  • Provide decision support and act as a thought partner to GTM leadership, from day-to-day operational decisions to large-scale strategic shifts, by providing accurate financial and non-financial information and analyses for their business decisions.
  • Perform relevant ongoing and ad hoc analyses and synthesize complex data into actionable insights and strategic recommendations to drive value engineering opportunities and business results.
  • Build and improve upon robust financial models to accurately forecast and plan key financial and operational metrics, including gross price uplift.
  • Deliver relevant, timely and accurate reporting on existing and new key financial and operational metrics against strategic goals.
  • Establish processes and drive process improvements in collaboration with cross-functional teams to optimize financial systems, improve forecast accuracy, create tools, and improve operating processes.
  • Own standardized pricing weekly/monthly/quarterly budgeting and internal/external reporting processes through disciplined execution of deliverables.

Requirements:

  • 6-8 years of technology, banking, private equity, corporate finance, pricing, sales strategy, economics or consulting experience in a fast-paced industry.
  • Advanced skills in building scalable financial models (via Excel or Google suite), with ability to understand and translate how their inputs/outputs determine business outcomes.
  • Demonstrated experience building dashboards and visualizations in looker and/or Tableau.
  • Strong analytical aptitude, attention to detail, and problem-solving skills with commitment to achieving quality results.
  • Strong oral and written communication skills and the ability to establish collaborative relationships and influence senior leadership.
  • Proficiency in using, managing, and building-out planning tools & applications.
  • Experience with financial planning systems (Adaptive, Hyperion).
  • Highly-motivated self-starter comfortable with ambiguity and change.

Preferred Qualifications:

  • Positive attitude with an analytical mindset and desire to learn new things quickly.
  • Demonstrate intellectual curiosity and problem-solving skills.
  • Strong work ethic, reliability, and attention to detail.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

We believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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