Quality Engineering Manager

hace 2 semanas


Hermosillo, Sonora, México Te Connectivity A tiempo completo

As a Quality Engineering Manager at Te Connectivity, you will lead high-impact customer escalations and communicate with the executive team to drive quality excellence. Your expertise will develop customer intimacy by representing the voice of customer for key customers inside TE Connectivity Americas Automotive, delivering an extraordinary customer experience. This role champions process owner responsible customer specific improvement plans to improve TE internal performance to KPIs and our performance in the eyes of our customers.

Key Responsibilities:

- Lead high-impact customer escalations and communicate with the executive team to drive quality excellence.

- Develop customer intimacy by representing the voice of customer for key customers inside TE Connectivity Americas Automotive.

- Champion process owner responsible customer specific improvement plans to improve TE internal performance to KPIs.

Requirements:

- 10+ years of experience working directly with OEMs such as Ford, GM, Toyota, and Honda.

- BS Degree in Mechanical, Electrical, Industrial, or Electronic Engineering required with 15+ years of relevant experience.

- Master's Degree preferred in similar Engineering or Business/Business Administration field.

- Proven record leading highly technical discussions.

- 5+ years of experience in product design, manufacturing engineering, or testing.

- Fluent executive-level communication skills in English (verbal, presentations, and written).

- 3+ years' experience managing warranty programs directly with OEMs.

Competencies:

Building Effective Teams, Motivating Others, Managing and Measuring Work, Values: Integrity, Accountability, Inclusion, Innovation, Teamwork, SET: Strategy, Execution, Talent (for managers).



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