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Technical Program Manager
hace 2 meses
Job Summary
Scale AI is seeking a highly motivated and experienced Technical Program Manager to join our team. As a Technical Program Manager, you will be responsible for running solutions, tools, and processes to ensure timely delivery of our services while maintaining the highest quality standards.
Key Responsibilities
- Drive critical operational processes to ensure seamless delivery of services
- Improve existing processes and tools globally to increase efficiency and productivity
- Collaborate with stakeholders to improve processes for new and existing customers
- Create an effective feedback loop between the frontline, product, strategy, and customers
- Build, maintain, and regularly communicate detailed reporting for other leaders across the company
Requirements
- Industry experience in supply chain, finance planning, or operational roles
- Undergraduate degree from a top university in an analytics-heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business
- Experience leading day-to-day activities and improving processes
- Action-oriented mindset with a balance of creative problem-solving and results-driven delivery
- Strong analytical skills with experience in data analysis tools or software
- Familiarity with project management tools and software
- Experience in database management and structuring
- Understanding of key performance indicators and metrics related to growth, customer acquisition, and funnel optimization
What We Offer
- Opportunity to work with multiple teams across the company and around the globe
- Chance to drive strategic decisions and contribute to the company's growth
- Collaborative and dynamic work environment
