HR Shared Services Operations Specialist

hace 3 semanas


Monterrey, Nuevo León, México Jabil Circuit A tiempo completo

At Jabil, we're dedicated to making a difference in the world of human resources. Our HR Shared Services Operations Specialist will play a vital role in supporting our employees and ensuring that they receive timely and accurate assistance.

About the Role:

This position is responsible for handling incoming requests from various levels of employees to quickly assess and resolve HR-related issues in an empathetic, professional, and timely manner.

The ideal candidate will have substantial knowledge of Human Resources policies, programs, and procedures, as well as excellent customer service skills and the ability to multitask and work in a team environment.

Key Responsibilities:

  • Acquire and maintain extensive knowledge of HR practices, including employment law, compensation, hiring, performance management, coaching, and employee relations across the Americas Region (US and Mexico).
  • Utilize established protocols to handle incoming requests from various levels of employees to quickly assess and resolve HR-related issues.
  • Work with various departments to stay up-to-date on all policies, programs, and procedures.
  • Strive to gather and share evidence and facts to allow for transparent knowledge transfer and effective overall capability of HR.
  • Perform timely and accurate transactions that impact multiple systems, including Workday, ADP HRIS, Benefit Systems, ADP, Kronos, and other databases.

Requirements:

  • Bachelor's degree in Human Resources or related field.
  • Zero to One (0-1) years of experience in HR Specialist or similar role.
  • Fundamental knowledge of HR practices, including employment law, compensation, hiring, performance management, coaching, and employee relations across the Americas Region (US and Mexico).
  • Excellent customer service skills.
  • Ability to provide high-quality, timely, professional, and positive customer service.
  • Ability to multitask and work in a team environment.
  • Ability to handle confidential and sensitive information with discretion.
  • Excellent verbal and written English and Spanish communication skills.

We Offer:

  • A competitive salary range of $55,000 - $70,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Tuition reimbursement and professional development opportunities.
  • A collaborative and dynamic work environment.


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