Cocktail Server

Job Summary

We are seeking a skilled Cocktail Server to join our team at JW Marriott Cancun Resort & Spa. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests by preparing and serving drinks according to specified recipes.

Responsibilities

• Prepare drink orders for guests using measuring systems and issue, open, and serve wine/champagne bottles.
• Set up and maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
• Prepare fresh garnishes for drinks and stock ice, glassware, and paper supplies.
• Transport supplies to the bar set-up area and wash soiled glassware.
• Remove soiled wares from the bar top and tables and place them in designated areas.
• Anticipate and communicate replenishment needs and process all payment methods.
• Count bank at the end of the shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas and complete closing duties.

Requirements

• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.