Client Service Representative
hace 2 semanas
We are seeking a highly motivated Client Service Representative to join our team in Queretaro, Mexico. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through effective communication and relationship-building.
Key Responsibilities:
- Handle inbound calls from potential and existing customers, providing information, answering queries, and qualifying sales opportunities.
- Qualify leads by understanding the needs of each caller and identifying potential sales opportunities.
- Promote Xe's products and services, tailoring your message to meet the specific needs of each caller.
- Convert qualified leads into sales by guiding customers through the sales process, ensuring smooth transactions.
- Maintain accurate records of customer interactions, sales opportunities, and follow-up actions in Zendesk.
- Collaborate with the broader sales team to ensure seamless customer handoffs and support overall sales goals.
What We Offer
- Competitive market-based salary
- 23 days holiday
- Medical Insurance
- Lunch Vouchers
- Euronet Employee Share Purchase Plan (ESPP)
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