Client Service Representative

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Xe A tiempo completo
About the Role

We are seeking a highly motivated Client Service Representative to join our team in Queretaro, Mexico. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through effective communication and relationship-building.

Key Responsibilities:

  • Handle inbound calls from potential and existing customers, providing information, answering queries, and qualifying sales opportunities.
  • Qualify leads by understanding the needs of each caller and identifying potential sales opportunities.
  • Promote Xe's products and services, tailoring your message to meet the specific needs of each caller.
  • Convert qualified leads into sales by guiding customers through the sales process, ensuring smooth transactions.
  • Maintain accurate records of customer interactions, sales opportunities, and follow-up actions in Zendesk.
  • Collaborate with the broader sales team to ensure seamless customer handoffs and support overall sales goals.

What We Offer

  • Competitive market-based salary
  • 23 days holiday
  • Medical Insurance
  • Lunch Vouchers
  • Euronet Employee Share Purchase Plan (ESPP)


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