Service Desk Specialist

Service Desk Operations SpecialistThe Service Desk Operations Specialist will be the primary point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. The role requires adherence to Wipro's Service Desk objectives and involves handling service desk tickets using defined tracking software.Responsibilities:Provide primary user...

Job Summary:Wipro Limited is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues in line with Wipro's Service Desk objectives.Key Responsibilities:Provide primary user support and...

Job Title: Clinical Service Desk SpecialistJob Summary:NTT DATA Services seeks a Clinical Service Desk Specialist to join our team. This is a full-time opportunity that requires shift flexibility, including nights, weekends, and holidays. The successful candidate will be responsible for handling inbound customer calls, responding to service desk tickets, and...

Job Description:We are seeking a highly skilled Service Desk Support Specialist to join our team at Wipro Limited. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide primary user support and customer service to clientsLearn fundamental...

Service Desk AnalystRole OverviewMaintaining, analyzing, and resolving hardware and software issues is a key responsibility of this role. The Service Desk Analyst will provide primary user support and customer service, responding to queries from various channels, including calls, portal, emails, and chats. They will become familiar with each client and their...

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build...

About the RoleWe are seeking a Technical Support Specialist to join our Clinical Service Desk team in Guadalajara, Mexico. This is a remote opportunity that requires strong technical troubleshooting skills and excellent communication abilities.Job ResponsibilitiesProvide timely and effective support to clinicians via inbound callsTrack and document incident...

Job TitleClinical Service Desk Specialist - NTT DATA MexicoAbout the RoleThis is a call center position that requires shift flexibility, including nights, weekends, and holidays. As an agent, you will handle inbound customer calls regarding clinical applications such as Epic, Cerner, McKesson, and Meditech.Key ResponsibilitiesRespond to incoming service desk...

We are seeking a highly skilled Service Desk Agent to join our team at Cognizant. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Adhere to defined processes and SLAs/KPIsEvent detection, categorization, responding, and closureService Request HandlingIT...

Estimated Salary: $50,000 - $70,000 per yearAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Clinical Service Desk team at NTT DATA Services. In this role, you will be responsible for providing exceptional customer service and technical support to healthcare customers through inbound calls, emails, and other...

Job SummaryMaintain and analyze hardware and software systems to troubleshoot issues and provide excellent customer service. Respond to queries from various channels and escalate if necessary. Develop a deep understanding of client applications and processes. Follow standard service desk procedures and maintain accurate records. Ensure timely resolution and...

About the RoleWe are seeking a highly skilled and dedicated Customer Support Specialist to join our Clinical Service Desk team. In this role, you will be responsible for providing exceptional support to healthcare customers via phone calls, ensuring their clinical applications are running smoothly.ResponsibilitiesRespond to incoming service desk calls from...

Wipro Limited, a leading technology services and consulting company, seeks a talented Help Desk Support Specialist to join their team.Salary: $60,000 - $80,000 per yearAbout the Role:We are looking for an experienced Service Desk Analyst to support our global clients. As a key member of our team, you will be responsible for providing technical support and...

About the RoleWe are seeking a highly skilled Junior Service Desk Specialist to join our team at EPAM. As a key member of our support team, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a seamless experience for our users.Key ResponsibilitiesProvide technical support to customers via...

Job Responsibilities:This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. As a Clinical Support Specialist, you will be responsible for driving resolution of incidents on a 24/7 desk.Key Responsibilities:Track and document the appropriate comments, and close or escalate the incident...

Job DescriptionWe are seeking a skilled Junior Service Desk Specialist to join our team at EPAM.In this role, you will be responsible for performing incident recording, classification, and initial triage, providing application support, and ensuring effective resolution or escalation of requests.As a Service Desk Specialist, you will work closely with our...

Service Desk RoleMaintaining and analyzing hardware and software to provide technical support and maintenance services to clients. Ensuring timely resolution of queries through various communication channels.Key ResponsibilitiesProvide primary user support and customer service to clients.Respond to queries from calls, portal, emails, and chats from...

We are seeking a skilled Service Desk Agent to join our team at Tata Consultancy Services (TCS) in Guadalajara. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. Your fluency in English and French will enable you to communicate effectively with our clients, and your IT support...

Job Title: Clinical Service Desk AgentJob Summary:We are seeking a highly skilled Clinical Service Desk Agent to join our team at NTT DATA. As a Clinical Service Desk Agent, you will be responsible for providing exceptional customer service to our healthcare clients, resolving technical issues, and ensuring seamless support for our clinical applications.Key...

IT Service Desk ManagerA forward-thinking IT Service Desk Manager is sought by Tlnt, a Microsoft-centric Managed Services Provider, to propel businesses into the digital age. This role offers a unique opportunity to work with a global clientele and a diverse team distributed across various geographies.Key ResponsibilitiesManage the daily operations of the L1...