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Senior Facilities Manager

hace 2 meses

Xico, México Nielseniq A tiempo completo

**Job Summary**

About this Role

This position ensures that all physical aspects of the facility function properly to support the Business. This position will manage day-to-day activities at NielsenIQ Offices, reporting to the Region Leader. This includes ensuring continuous operations for reception, security, maintenance, mail room, and janitorial services, to meet the needs of their customers.

**Key Responsibilities**

- Manage multiple locations, including daily operations, financials, and people management

- Develop, manage and track the capital & operational budgets

- Manage team to ensure monthly invoicing is done on time as per agreed timelines and taken signoff from respective leads

- Organize office operations such as workspace assignment and layout

- Provide timely reports to the Cluster Leader/Regional Leader and adhere to agreed SLA (Service Level Agreements) & KPIs (Key Performance Indicators)

- Ensure vendor performance, manage, and track the completion of the scheduled work (Including to HVAC, Plumbing, Mechanical, Lighting, Electrical, Computer and Server room support, Janitorial, Confidential waste, general interior maintenance etc.)

- Manage all third-party agreements within defined SLAs and budgets

- Negotiate office lease renewal/termination with LL with NielsenIQ alignment

- Manage construction projects, office moves/closures/consolidations, equipment installation, etc.

- Work with the local business & management teams to provide optimum space plans

- Working closely with the NielsenIQ finance team to ensure all invoices are submitted by the correct stakeholders and paid on time

- Leader reporting to finance team

- Ensure the accuracy of the data, analyze the FM costing and budgets, and highlight concerns to management accordingly. Gain appropriate approvals from Client Facilities POC for any facilities-related costs

- Business continuity and site coverage plans established for agreed locations, in alignment with NielsenIQ key functional leads for IT and the business, and tested on an agreed basis with the collective team

- Supporting other departments

**Requirements**

Bachelor's degree or combination of relevant education and experience required

- Minimum 4 years of progressively responsible experience in facilities operations

- Experience managing on-site vendors and services

- Thorough knowledge of facilities operations procedures and techniques

- Solid managerial and human relations skills

- Excellent communication skills (written and verbal)

- Bilingual in English

**About NielsenIQ**

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.